Reviews

I don't know how anyone can have anything negative to say about Dr. Berg or any member of his staff. For someone who does these procedures routinely (he had 16 surgeries the day I had mine), he surely didn't rush me, gave me proper attention and even found a moment to pop in and say HI before surgery to calm my nerves. I am very happy with the entire process and all the people in his office - Dr. Berg, Dr. Petrossian, Dr. Lee, Kelly, Kathy, and last by not least Stella. Thank you from the bottom of my heart.

I agree with Laura G. and others who mentioned that they had terrible experience doing LASIK surgery with Dr. Berg. The biggest regret of my life was doing the LASIK with Dr. Berg. According to the office I was a good candidate for the surgery. Before the surgery I did not have eye pain or migraines. Since the LASIK surgery early in 2009, my life has been miserable because of eye pain, pressure and headaches. They all started couple of days after the surgery. I can not watch TV, work on the computer for more than half an hour. My eyes will begin burning. Walking in a sunny day is a no no. I can not enjoy that anymore. Light, noise gives me headache. Even light at night from car gives me eye pain. My life changed for the worst since then. There has been no solution for this problem yet. One optometrist told me that the LASIK created these issues. Right after the surgery I went to Dr. Berg explaining my symptoms, but I felt that he was not helpful at all and he was not welcoming as he was before the surgery. I felt he basically bushed off that my new eyes' problems had anything to do with the surgery. Some told me to sue, but I refrained from doing so. I hope he enjoyed the thousands of dollars. I wish I had known about reading reviews at that time. Please be careful with two things in your life: your eyes and your neck. Don't let just anyone touches them and plays with them. It can ruin one's life as it did for me.

i payed for my contacts, showed up 3 weeks later and then they told me that they lost them. said i have to come back again and were not able to ship them even though it was their mistake for losing my contacts

I just had an appointment with the independent optometrist and ordered new glasses and contacts. The process was incredibly smooth and the doctor and the clerks were professional and accommodating. I maintain a Costco membership almost entirely because of these services. Thank you again and see you next year!

I came here today with my mom and my 1 year old my appointment was at 3 and like usual decided to get there 10 min before as most places instruct you, I waited outside for over 30 min my fuzzy baby was not having but when they finally took me in I figured it won’t take long from here. I waited inside the patient room another 25 minutes when I hear the doctor pick up my chart from the outside and puts it right back then takes another patient in I don’t know if it was a race thing I noticed the other patients were the same race as the doctor and let me add they were roomed after me I don’t know if it’s because it was a child but whatever the reason I already had more or so 45 waiting to just get my eyes checked with an appointment my baby was not having it my mom waited outside with her but I did not want her waiting anymore I walked out I told them it was almost an hour after my appointment and to cancel it. I’ve been here before and it’s always a fast and easy in and out. Needless to say I will be taking my money elsewhere I don’t need that disrespect no one needs to treat anyone less because of race, gender, skin color etc.

Super friendly staff, even without appointment Jacob managed to squeeze me for an emergency eye ecame for contacts and the priced were really affordable with AAA discount. The doctor pay extra attention and explain detailed all the nuances of the numbers and all. And charged my car meanwhile on the garage structure of the Town Center. Highly recommend!

Anush was so helpful with helping get my glasses properly sized!! She was quick and very kind.

Great service! Everyone was professional and friendly. Very thorough exam, great selection of frames, and affordable prices.

I absolutely love the ladies at Toluca Lake Optometry!! They always take care of me and Crystal knows how to help me pick the perfect frames!! Dr. Ferrucci is a fashionista, I love her outfits every time and she is awesome!

Dr. Ferrucci is wonderful and her staff is as well! Everyone that works there is kind, professional and extremely helpful. There is a great selection of stylish frames at the office, and I when I went for my exam, I found out my Rx was … More

I had an amazing experience! Being greeted with a warm welcome and smile at the door. I felt like a VIP! Dr. Vanessa Ferrucci and staff are amazing!! You’ll feel the love and service was excellent. Book an appointment now!