Reviews

Grossly overcharged me shipping. Quoted $10 for complete order, they split it into two orders and charged me $22 for one order and $52 dollars for the next shipment. Do not do business with this company

This is a great company to do business with! I have had reasons to call their customer service line, and both times, they have gone above and beyond to help me!

Good job

I have been wearing glasses/contacts for 25 years and honestly the thought of getting my yearly eye exam always feels like a chore. This experience was a complete 180 for me. The eye exam was wonderful, everyone was kind, and there was no pressure to buy any certain thing or spend an ungodly amount on glasses (lookin at you LensCrafters). And as a plus they were able to order me glasses in a different color than what they had available in store for the frames I liked. Would definitely recommend this place even though it’s a relatively small office with not many seats (it was 4th of July weekend so it was busy). Thanks to everyone in this office!

This was my first time visiting this Target Optical location and I will definitely be back! The office was clean and the employees were incredibly kind and professional. From the moment I walked in, it was an extremely pleasant experience. I absolutely loved the doctor, who was thorough and answered all of my questions. The staff helped me select frames as well and spent every moment ensuring that I was pleased with my selection. They made the whole process so easy and I was done under an hour. I would highly recommend this office!

Valdemar Lopez is an exceptional human being. My friend sat on my glasses this morning and I had been trying to fix them all day, I went to target optical and Valdemar fixed them inside of 5 minutes. He was so nice and my glasses have never been this straight. I finally feel like my glasses fit my face. And before I left he asked if he could clean my friend’s glasses since we were there anyway. Truly a sweet guy and I will absolutely be going back. Thank you, Valdemar.

I saw Dr. Chad McKinney on 8/11/23 because my vision took a strange turn. My glasses were hurting my head & I couldn’t really see through them, as if my sight was out of focus. Everything was normal with the person who does the pre-testing to prep you for the Dr. Once I got to his room, he didn’t continue to do the normal test through the lenses. He basically sat there at the screen, never looking at me, and started to say he thinks he knows what the issue is and why my vision took a turn. He said he believes I might have diabetes & said I need to see a primary doctor before they can prove me with glasses. I know I’ve had signs but I’m never mentioned that to him. He said they wouldn’t be giving me glasses that day and I need to get this under control first.. My wife thought it was odd because they don’t show you pictures or go over much information about the eye exam in general. She wanted a second opinion.. A week later I go to Advanced Vision Care and got my eye exam with them.. The results- My vision actually IMPROVED!! Which is why my current glasses were not working out. I’m in shock that Nationwide made me freak out for no reason! I’m in shock about the results and especially the way Nationwide made me feel. They didn’t even talk about my exam or give me my prescription. It was a very odd experience and I’ll never go there or recommend them to anyone. I’m thankful for Advanced Vision Care for taking care of me. I’ll be getting my new glasses soon.

I went here on 5/18/23 to get a glasses and contact prescription and the staff is extremely unfriendly other than the tall man with a beard who seemed nice but i didn’t talk to. I got out the bathroom right after my name was called and instead of bringing me to the back she walked to the front sat down at the receptionists desk and sat and had a conversation as she was watching me wait. I was even early for the appointment and they didn’t call me till ten minutes later and still decided her conversation was more important. This used to be my favorite place but after my favorite doctor retired it’s not worth coming back. Plus pricing increased by a lot and staff knew we were upset about that.

I purchased a set of Timberland prescription sunglasses that came in with a chip on the left lens. I was initially told they would order me a new lens and replace it at the store, however, a week later they called and advised I'd have to return the glasses for them to be shipped back to the manufacturer for repair. Their estimated turnaround time was 2-3 weeks, which meant no sunglasses for me in the AZ summer sun. I asked for options to prevent me from having to go without sunglasses and they offered none. So much for customer care. Their lack of quality control for sending me chipped glasses in the first place and their lack of flexibility for helping customers speaks volumes about this company. This will be my first and last business transaction with them.

Dr. Abreu is very knowledgeable, a great listener, and very detailed. I highly recommend her and her team for your optometry needs. Georgia was super friendly and fantastic as she helped me maximize my vision benefits and got me better frames and lenses.

I’m very impressed with this particular Visionworks. I used to go to the Broadway location but it got so bad it was ridiculous. A whole list of things made me switch and I’m so glad I did. Dr. A is absolutely amazing at her profession. She actually took the time with me to see what was going on with my eyes and caught something none of the other doctors did. I’m so thankful I found her. The whole staff has been very nice and accommodating and caring to my family. I will definitely be coming here for my yearly eye exams. Thank you!