Reviews

I want to thank James for fixing my glasses that I bent, free of charge, and for the prompt professional service of the staff here. Thanks all!

I have nothing but praise for this business. I went in as a walk-in with a semi-emergency need. The front receptionist was extremely jovial and pleasant to talk with and helpful in working me in to see Dr. Gramlich as was the woman who … More

Service has deteriorated in the past year. Lost some really good staff. Expensive with out the knowledgeable service. I ordered sunglasses a month ago, when I was told they’d take about 1 to 1 1/2 wks. I’m sure they will have to be … More

I saw Dr. Cohen for the first time and he was amazing! He is truly a doctor that cares about his patients. Very knowledgeable, and he answered my questions and gave solid advice & info. I'd recommend him to anyone!

Everyone I dealt with from the moment I walked through the door to check in for my appointment, was friendly and looked happy to be there! Dr Goldberg was amazing and spent time answering all my questions. The lady who was helping me pick out my new frames was awesome, and I even got to see and say hello to Dr Cohen, as he and I were both singing along to the great music they were playing in the office! :) I'm a very happy and satisfied new patient. My daughter recently saw Dr Goldberg and raved about her to me, so I decided I need to go see her too. I'm so grateful I did!

Dr. Cohen is always the culminate professional and seems genuinely concerned about his patients. We had a long discussion about the "What" and "Why." If he reads this, he will understand. Not five stars yet since I am always that skeptical person when it comes to getting new eyewear. I am expecting two new sets of lenses in due course fitted into my own two frames to save some money. If both work as I am hoping, then another star will be added. The optician working with me was wonderful so now it is up to the lab to make the final interpretations. My only grumble is the cost. Amazingly expensive even with my own frames. That is where all of us are today.

Worst experience yet. The company's "system" has been down for a couple weeks now with no update as to when it will be back up. I've made probably 12 calls and had to wait on hold for hours at this point. Staff have been extremely rude and unprofessional. I've been hung up on (while being nice but apparently asked too many questions?), been repeatedly lied to, and still have no resolution. Oh, and the prescription I received for glasses is extremely off. Stay away!

I had my first and last appointment last Friday. Great front office staff and excellent exam by doctor's assistant. Then, ugh. The doctor couldn't give me a diagnosis for my pain and flashes. He offered to prescribe steroid eye drops, which I declined. I called the office on Monday after deciding to get the drops. I was promised a callback from a member of the doctor's team. Didn't get one that day, nor twice again after leaving urgent messages. Please, stay away from this place. UPDATE: I received a response to my post asking for my full name and telephone number. I tried to send it several times, and was undeliverable. You should be able to get my telephone number from my patient record. I am not going to post it on Google.

The girls "the techs" were wonderful. The young lady who did my ocular photos was fantastic! Unfortunately, their business model seems to include overlapping a very large volume of patients, so there is a lot of "hurry up and wait". You see one tech, then wait in chairs for next, then wait in chairs for next, and so on. Almost THREE hours later I finally saw the doc for a few minutes and was told that he only specializes in one area, so I had to schedule ANOTHER appointment. Pleasant staff, but my day was consumed with a noncomplex eye exam.

Dr. was very knowledgeable and concerned, he advised a follow up visit to monitor the progress of the Antibiotic. The Dr. Advised me to give him a call if I had any concerns.

Front desk experience was perfect, check in was fast and seamless. Initial exam was great, good equipment, love the fact I don't need to get my eyes dilated anymore to get the retinal test done. And of course Dr. Zmymlinski is the best, I've seen him for years and won't switch.