Reviews

The Dr there was very knowledgeable and even explained some things about my eyes that I didn't know. Very helpful. The two people who did my eye exam (one was in training) were great. This place has a lot of very expensive designer frames and not a large selection of moderately priced frames. It took over 35 days to get my glasses from this business. I thought that was an excessive amount of time to make a pair of glasses in 2023. And when my glasses finally came in, the detachable sunglasses were not in the order. Had to wait for them to be sent from the manufacturer. The young female who waited on me when I entered, wasn't very customer friendly. I will not use Vision Source as my vision choice again.

I have been visiting this Deerbrook location for at least 7 to 8 years. I was extremely impressed with the Dr. Patel that was there years ago and with their selection. The glasses were a bit higher than most stores but they had so many. But for the last few years the service has been declining. They never miss taking payment I owe but held onto a credit of over 90.00 for over a year without telling me. But ok np. You have an apt for 9am you get called back 30 to 45 min later. ok most md office do this so np. Year before last I had to return my glasses twice because they kept messing them up. Line of site was off 1st go round and then made in the wrong color. How that happened I have no idea but it did. I have dry eye syndrome and have had punctual plugs. They replaced them a little more than two weeks now and one seems to have fallen out. I called and told them so I could come in and get it taken care of and they wanted to charge a copay. Yeah right. If you buy a dinner to be delivered to you and you get a bad batch they are going to send it to you and not charge another delivery fee. Yea well I have a few words for their corporate office and then I am over done. FRIED.

Horrible service. Instead of getting issues resolved them lie to you. I am still waiting on glasses that I already paid for. I tried to call corporate office but they gave me wrong number. I have used them for several years but this is an unacceptable experience.

Dr.Urso and his medical team are phenomenal. They were able to evaluate my mother for a same day eye emergency and lightened all of our worries. Each staff member was very detailed and patient with my mother who also has dementia for all her exams. Dr. Urso was very thorough with his diagnosis and relationship to other disease processes and made sure we knew pharmacological and nonpharmacological treatments. I will definitely be recommending him to others!

I have been coming to Dr. Urso for a few years now. He and his staff are always upbeat and professional. I would highly recommend him to anyone. I do recommend scheduling a little bit more time from your day if you have an afternoon appointment.

He is very kind and very knowledgeable. He actually cares about his patients. He makes me feel comfortable about what ever procedure i need. Thank you Dr. Urso

I always have a great experience at this facility. Staff is awesome and are very helpful. My entire family has been going there for years. I highly recommend!

I've had the best patient experience since day one. The team is professional and knowledgeable. If I had a question, which wasn't often because they explained every step in detail, they would not hesitate to answer or get back to you ASAP. I could tell Dr. Thomas is passionate and dedicated to his profession and it shows in his work. I cannot recommend enough this office. Don't look anywhere else, Justus Vision will take care of you.

I cannot thank Dr. Thomas and his team enough for their work for my SMILE eye procedure. They were nothing but professional, supportive, and caring through it all. As someone that has been in glasses since kindergarten and contact lenses … More