Reviews

My husband and I are in the area of Lake Zurich for a few months. My husband was having difficulties seeing and we made an appointment with Dr. Blechacz. Dr. Blechacz was professional and provided a thorough exam with very updated equipment. He spent much time and my husband did not feel rushed. He helped him pick out the best frame and lens to meet his personal needs. He immediately called us when the glasses came in and scheduled a follow-up exam in a timely manner. During the followup exam, he fitted the glasses and tested him to ensure the Rx was correct. In today's medical field, we often feel rushed and exams are impersonal, which was certainly not the case with Dr. Mike. My husband and I give him 5 stars!!

The process from getting an appointment till leaving appointment was quick, convenient , and easy. Dr. Dib was patient to answer all questions and the staff were polite and helpful.

Wrong prescription given to me. I returned and was checked by Dr Ong. Again I was told to wear the glasses for two weeks. I wore them longer. I still couldn’t see well. I went else where paid to have my eyes and glasses checked. Turns out the first prescription from Dr Ong was only 20% of the prescription I should have received. I will be returning for a refund.

I have seen Dr. Gupta for about eight years. He is extremely knowledgeable, friendly, kind and patient. After having seen numerous ophthalmologists who did not address my concerns, I am glad I found him. He is the best.

Had an awesome experience. After a visit I felt my contacts weren’t a perfect prescription and he took back in no charge and helped me fix everything. Great service. Great optometrist.

I love this Eye Doctor! I'm a patient there and when my Sister moved here from New York she needed an Eye Doctor but they didn't take her medical insurance so they actually found another Eye Dr who did accept the insurance and then made her an appointment!! This place is amazing!! Thank you!

We had a very poor experience with the front desk staff here. I went with my elderly father to his appointment to see an opthalmologist. I'm sure the doctors here are wonderful. Unfortunately, my father never got the chance to see one. Upon entering and checking in for our appointment more than 15 minutes early, we were handed new patient paperwork. We finished this paperwork within 10 minutes of arrival. After waiting 45 minutes and seeing multiple patients go back before us, we politely asked the front desk staff for an estimate of how much longer the wait would be. A blonde woman was immediately rude to us. Before she even asked for my father's name, she said she "didn't know what to tell me." When we persisted and she finally asked his name, she found his file and accusingly told us we were supposed to bring the paperwork back up to the front desk once it was completed. I asked if that was the reason why we were still waiting after 1 full hour. The woman said yes, it was. I told her that staff should've checked on my father given the amount of time that had passed, as we clearly misheard her about bringing the paperwork back up to the desk. This was our first visit to the office and there was a glass pane separating us, which made it difficult to hear. The woman aggressively stuck her hand out towards my face to dismiss me, then loudly called me rude and told me to go sit down. Other staff members behind the desk were looking at us like we were crazy and completely out of line. Then another female staff member came up and said they were doing the best they could. We told her we understood that and were sensitive to it, but just had some questions. We had initially approached the situation very politely and did not expect the staff to escalate things like that. After this (much kinder) staff member walked away, we decided to cancel the appointment given how we were treated. We tried to get someone's attention once more just to let them know. It was the original blonde staff member who eventually came back over and aggressively said "you need to sit down" before we could tell her we wanted to cancel. When we were able to tell her, and asked to confirm that my father would not be charged for the appointment, she rudely said he wouldn't be. She looked like she was more than happy about our cancellation. No one offered us an apology. We were stunned and very upset by this situation. My father needed a specialist's evaluation and we had to schedule out one month to get this appointment. The majority of the patients in the waiting room were elderly and unaccompanied. I hope the staff does not regularly treat their patients this way when they had simply misheard instructions. It seems that the staff were busy, and the woman immediately decided to put the blame on us and quickly escalate the situation. I am a frontline caregiver (ER nurse) and have dealt with the rudest of rude patients and family members, and have never, ever treated a patient or their family that way, even in times of great distress. The front desk staff member's reaction was completely unwarranted and unfortunately, my 76 year old father will now have to go elsewhere.

Dr Parihar and staff at clinic are great ! Very knowledgeable. The cataract surgery was phenomenal. I can see very well. Thank you Doctor and staff.

Came to get a replacement earpiece screw for my frames that had been held together with a piece of wire for months, which it turned out had only broken the frames more. Jeni went above and beyond, removing the wire and finding a new set of earpieces to screw on that color coordinated with the rest of my frames! Her can-do attitude saved my day. No more headaches from crooked glasses while I wait for my next optometrist appointment! Thank you Jeni!! :)

The optician is so stingy! I bought so many frames and he wouldn't give me a discount. He's even stingier than JJ Lin!