Reviews

I ordered my glasses here almost two months ago. I am having headaches and my family doctor wants to make sure that it is not because of my eyes. Since I have not received my glasses my family doctor cannot prescribe any further medication. They keep telling me that I'll get my glasses by the end of the week which has not happened yet. I actually did have a great experience with the doctor when she examined my eyes but not getting my glasses has totally ruined my experience with Plaza Optometry. Right now I am not happy at all but will update my review if anything changes. Update I received my glasses today after almost 3 months. I am changing my review from 1 to 4 stars just because the staffs were nice and provided me with the reasons why the whole process took so long.

I've been coming here for years and have stayed for good service and because Dr Shannon has been great. However the costs of coming here are becoming astronomical and it's making me rethink where I go for care. It would have cost over $200 …

Went here for the first time and was pleasantly surprised. The staff were very friendly and Dr. Fowler was very personable and through. This was a far cry from the last experience I had at a competitor. Will definitely be using in the future.

I moved from California to Las Vegas and this place was recommended to me. I'm glad I took the recommendation! I was pleased to find that Dr. Joseph has an immaculate and trendy office and that he uses high-tech eye testing equipment that … More

Excellent doctor who cares. She was great with my 93 year old grandmother. Honest, straightforward and very helpful. Not the newest technology but a great establishment. Thank you

I will never be able to thank Dr. Medina, or his amazing staff, enough. To start off I have chronic migraines that I’ve been dealing with for over 13 years and never knew I was dealing with vision issues as well. At my first visit when I explained what I’ve been seeing, Dr. Medina ran more tests than I have ever had done to eliminate and get to the root of the cause. The couple eye doctors I’ve seen in the past do a simple 20/20 vision check, say I’m good and send me out. Dr. Medina listened to me and never once made me feel like my problems weren’t real (which has happened time and time again with my migraines). His front desk staff are so kind and welcoming. Every time I have called to make an appointment they have openings available right away and get me taken care of. Paige has got to be the most kind, compassionate assistant I have ever come across. When I say the entire office cares about my well being, I truly mean that. Dr.Medina takes the time to listen, understand and empathize with what I’m going through as well as offer MANY possible solutions. And as I am currently without insurance, they are able to help out a bit financially when things get very expensive. I’m so thankful for the entire staff and for finding Dr. Medina’s office. You truly will not find a better place.

This seems like a dead business. When I call their number, it says call could not go through. Happening for many days now. I booked appointment online and did not get any confirmation email or text. Few days later I get voicemail to confirm appointment and it says different time. Are these guys fraud or just mismanaged?

I fell very fortunate that when I had an emergency, I was able to be seen by Dr. Fung. His expertise in diagnosing my condition and then scheduling the surgery for the very next day was so reassuring. The outcome could not have been better and the follow-ups have shown how well my procedure went. Thank you Dr. Fung!

Not open the hours listed on the door, or on Google. Everything is by appointment only, and they do not respond quickly to phone calls and messages. So if you drove an hour to Syracuse to shop for glasses, you're outta luck. I've had two pairs of ic! berlins over the years, but I guess I won't be getting them this time around. [Edit: Still haven't heard from them five days later, after leaving two polite messages on the phone number listed on the door. Not even a, "Sorry to miss you, we'll be here tomorrow."]

Me and my son have gone there for the past couple of years. I’ve been trying to be patient because the eye doctor is great but all the staff is so unprofessional, Hispanic they’re rude , racist, and they’re only nice to their own kind. I have sit and I have witnessed it the man receptionist is mean, doesn’t give you a chance to talk always over talking you and the lady act like she doesn’t know anything or speak Any type of English is unprofessional when your dealing in customer service, now the new young guy is just like the older gentleman RUDE but I’m pretty sure they don’t have no problem with billing anybody’s insurance or Medicaid.