Reviews

Excellent service. Everyone is very kind. Explained everything along the way. No long waiting.got me in did the cataract surgery and was out. Was there for each eye. Great experience each time.

The office is clean, the staff is friendly and very helpful. Dr. Hulst explain things throughly. Mariah was very kind in all the testing she was doing. She explained as she went along. I really liked the practice!

The visit for an eye exam at Riverside Eye Center was extremely pleasant and efficient……. From the time I walked in the door the staff was courteous and efficient. The facility was immaculate and my wait was very short. Dr. Hulst performed his exam with the utmost professionalism and answered all of my questions . I was very satisfied with my visit and all of the staff that I came in contact with.

I have gone to Dr. Balok and Dr. Hulst for almost three years. They are excellent doctors trying to help me, not anxious to make money off me. Their staff have always been most helpful. I’m so glad I found them to take care of my eyes and sight!

Both of my natural lenses got baked as a result of laser retina reattachment surgery. This caused a rapid progression of cataracts in otherwise clear, healthy lenses. Within a year I was legally blind in both eyes. I couldn't read, I couldn't drive, I couldn't work. I could only see smears and blurs. I couldn't see steps to climb stairs. At 4 feet I could just barely distinguish how many fingers were sticking up on a hand, and that only in one eye. The ophthalmologist I was originally referred to was inattentive to my individual situation and concerns, and the staff was discourteous, disagreeable and more fixated on "getting the check"...both "Red Flags". I felt like I was being ram-rodded through a one-size-fits-all production line. It was not a pleasant or reassuring experience. Then I found Dr. Balok for a second opinion and my previous anxiety and apprehension were replaced with confidence and a realistic hope. Professionalism and meaningful dialog, not monologue, made a tremendous difference to me in quality of care. Doctor #1 just didn't care. The surgery went smoothly and at the "day-after" check-up when they took the protective eye-shield off, I could see 20/20, with crisp lines, profusions of color, grass blades, clouds, traffic signals, street signs, and even stars as points of light, everything I had been missing in a year of despairing blindness. I went from Blind to 20/20 in 1 day! It was like being born all over again. What a tremendous experience. Don't put your eyes in the hands of people you can't trust. You have a choice of Doctors, and that choice very much matters. Choose wisely. Choose Dr. Michael Balok, and see what you've been missing.

After 25 plus years of wearing glasses and contacts Dr Balok made it possible for me to get back my total vision. I have never been happier. Thank you so much Dr Balok for making this possible. You are remarkable! I will recommend you to everyone I know. Also, Your staff is very caring and professional. Once again! I thank and commend you Dr Balok!

Dr. Balok and staff were both very efficient and personable. I was seen within 5 minutes of my appointed time. The time between the technician’s procedure and the doctors entrance was about 5 minutes. I’m a punctual guy and so I appreciate having my time respected. The equipment is state of the art compared to the clinic from which I transferred. I highly recommend the Riverside Clinic for the care of your eyes.

The staff was excellent! Very easy to get an appointment and quick to get my glasses. Dr. Caister is very good! I highly recommend St. Clair Eye!

Very friendly staff, from first phone call through final fitting. I highly recommend this Dr. and staff. Doug D.

The doctor I seen here was nice ,friendly staff is just ok. Nice selection of glasses. However, upon getting my glasses I could not see a thing they sent them back got them again could not see asked for my money back but that was a whole debacle. Thinking it was me, I sent my friend and her mom there that was a mistake they both got their glasses they couldn’t see anything returned them back to the lab to fix second time could not see anything. Got their money back but not without a fight. Won’t be back nor would I recommend. Something is wrong with the lab they use. Talking to a neighbor he had the same problem he kept going back and all they say was u have to get used to them well if u can’t see it’s not safe to drive with them.

I followed Dr Allen from Sams club and it is too bad she employs such unprofessional staff. Once they learned I would not be purchasing glasses from them, they refused to adjust my current frames (frames I purchased from them that were not cheap) and said good thing you're going somewhere else. The choice to go somewhere else for frames was due to insurance. My insurance would not allow me to pay extra for polycarbonate lenses anymore and the lady tried pressuring me to just pick a frame and get plastic lenses so they could milk the medicaid.