Reviews

Thank you Elizabeth for helping me get the glasses I have always wanted. They are always so helpful and friendly there!!!

I LOVE this place! Professional, but SO nice. I always look forward to my exams and the expert help choosing new frames, Elizabeth has a great sense of style and her assistance in choosing just the right style for me is invaluable. the atmosphere of the office is comfortable and really charming. I always leave smiling, and many of my family members go there as well. Highly recommend them!

My eye doctor of over 15 years has decided to retire, he's in his 90s! It's about time he kicked back a little. Anyway I wanted to find a new eye doctor who wasn't all about seeing as many patient per hour as possible. I am glad I found Doctor Vosbikian at Boroyan OD. She is fantastic. The staff there was wonderfully patient and helpful. I see there are a couple older reviews that are not so positive. I would suggest reconsider giving them a new try. My new family optometrist!

I have gone to this doctor from the first time I got glasses in first grade to now. I live in Vermont and will always travel when needing an appointment to Boroyan. The staff is always so welcoming and sweet. Always made me feel welcome and comferterable.

Horrible customer service I came in for a eye exam / contact lens on 4/17 a Tuesday and also bought lenses for my glasses on same day and was told they should be ready the next Monday they would need time to cut and size them . I never received any calls all week and finally called them on 4/28 because I work the same hours as them during the week and had no time . They told me I never showed up Monday so that they assumed I didn’t care. Now let me remind you I already payed in full for everything cash with no insurance so I definitely cared and needed them . Then the owner goes to tell me I can get a refund on the lenses but she won’t be able to give me a prescription to go elsewhere to get it done such as LensCrafters that does this in under two hours same day. This is totally unprofessional and not the way to handle there own mistakes and I had already payed for the exam so the prescription should have already been in my hands when I left on 4/17 I just didn’t ask cause I assumed I would be coming back the next Monday . They obviously don’t care about you once u pay them . Never going back and will tell everyone I know how awful this place is and how rude they are when they make a mistake .

Thank you, thank you to the staff at Mass Opticians. I have been a patient for a long time and the staff has been always been accommodating and pleasant. I even came several times close to closing and they stayed well past the time they should have to make sure I was happy before I left. They call when my glasses are ready and have been perfect 100% of the time. They are very personable. Not sure what issues others have had but it’s not the Mass Opticians I know. Marcie is the best! She is respectful, honest, cheerful and always greets me with a smile. She knows her stuff and helped me choose the perfect frame. I get compliments on my glasses everywhere I go now! The entire team is patient-focused and extremely welcoming. They all get to know their customers and remember me when I come back which I think really sets them apart. I recommend them to everyone I know.

I had my first eye exam last week with Dr. Sehgal and was very impressed with my entire experience! She was comprehensive and answered all my questions. The office was friendly and very easy going. I worked with the Optician Andrea and she helped me choose 2 pairs of awesome glasses! Andrea took the time to tell me all about different lenses and what options would be best for me and she really knew her stuff about all the frames! Cant say enough positive things, great place for eye care and glasses.

Kudos to Stan for making things right with my eyeglasses. Really appreciate his and Marcy’s resolution to my concerns. I am thoroughly pleased with my new driving glasses!

Dr McCoy is excellent. The staff is helpful and check-in is easy. They say it is very busy now and is it difficult to get an appointment in the near future. A full appointment typically last up to two hours. A lot of waiting but as they say it is what it is. A very big place that also has the optical department. Easy to get to right from the main parking lot.

We just went for my 13 year old yesterday. We saw Dr Crowley . She was absolutely wonderful and we requested to reschedule next October with her.