Reviews

Just called the office to schedule a New patient appointment. A young lady answered the phone and immediately placed me on hold. I waited about 5 minutes and she picked up again and i was able to ask if she accepted my insurance and she said that they did. I asked to make an appointment and was placed on hold again. I waited for 20 minutes for someone to pick up and tell my they only had 1 DR that accepts that insurance and it would be the end of OCTOBER before they could get my son an appt. UNACCEPTABLE.

I came in for a same day appointment because I had a piece of contact lens stuck in my eye. The doctor ended up using a Q-tip to remove it, which I wish I had thought of. It did not take long. They got in me in quickly, were super friendly, I paid my $20 copay, and I left in good spirits. I was shocked when I received a bill in the mail for $772.00. Insurance brought it down to $324, thankfully. It feels like I was naive and was tricked. I know this is a healthcare problem and not a specific CEI problem, but a little heads up would have been nice. I know they checked for scratches, did a whole eye test, used fancy equipment. It's just amazing what medical bills cost. Giving five stars because I know it's not a unique issue.

Always great people to work with. They understand the insurance options and how to maximize your benefits. My experience is primarily with VSP. One small knock is that despite being a patient for over 10 years, I still had to complete an online pre-registration 95% of which was information they already had. Hopefully next year that won't be necessary.

Dr. Tina has been my family and friends optometrist for years now because of the quality of care she gives, she's the best that I've had and my patronage will continue for years to come. You are given a principled solutions as well as a good variety of selection for the products and services you will need. All of her staff and the facility are outstanding as well. I highly recommend checking clearly eye care.

Quality care. Dr Chamberlain is wonderful in his field. His receptionists and nurse went out of their way to assist and answer all my questions. Surgery went better than I ever expected.

My experience at Brandon Eyes was fantastic. Everyone was attentive and kind, and I appreciated the extra touches for comfort. Dr. Hacker is thorough, kind, and took time to explain things to me. She recommended anti-fatigue glasses for me which have truly changed my life as someone who works on a computer all day. She also recommended some eye drops and eyelid products that have increased my comfort in a big way. Five stars, for sure!

Very bad service here. I wouldn’t recommend this place. I spent a fortune here to get my glasses made here and they wouldn’t fix the glasses since it’s more than 30 days. I’d rather go to Costco optical next time with cheaper price and much better service. I thought I would get better service here with the price I paid but I made a huge mistake. I will not go to rosin Eyecare in Long Grove again.

Had cataracts removed in both eyes, lens transplant. I can read without glasses.Office staff great to work as a patient. Highly recommend.

I have been a customer for years and have spent a nonsignificant amount of money on eye appointments, glasses and contacts. This year I again ordered contacts from them, however a few days before my new shipment was supposed to arrive I started to run low (we are talking like 2-3 days). I went in to ask if they wouldn't mind giving me a trial pack of contacts to tide me over until my new supply arrived and the clinic manager refused to do this. This was absurd. They obviously do not care about retaining their customers. Highly recommend you go to a different optometrist/optometry office, hopefully one that is a little more understanding and generous with their patients.

10/22/21: Dr Chavez immediately said, "It's been just a little over 2 years since I last you. How are you?" That was special because I didn't even remember that she did my last eye exam 😁 Excellent, professional, inexpensive and the only Optometrist I'll see in this town. You'll have a bit of a wait for an appointment but it's worth it.