Reviews

My glasses (purchased elsewhere) had broken on a Friday evening, leaving me to try and get by with a pair of computer glasses for the weekend. I first tried to get help at a vision center near my home and very quickly realized that they had no interest in my problem. I then went to the Costco Optical Department in Huntsville, AL. The WONDERFUL ladies there took time to help me locate a pair of frames that would work with my lenses. I am very grateful for their kindness and expertise!

This is the third year I've gotten glasses here. They are very helpful and I love my glasses

Working with this staff has been such a pleasure. The office is really nice. I had a hard time getting my contacts in, Dr. Fulmer was super patient with me and advise of some tricks that I still use. Thank you for such an amazing experience. Thank you

Wow! This place is amazing! First off I was wowed by the design of the office. Beautiful and well organized. The rest of the visit did not disappoint. The doctor is amazing. She took her time with me, showed me pictures of my eyes and what … More

I love the staff here! They are always super sweet and take the time to answer my questions. I've been trying to get used to contacts and Dr. Fulmer has been very helpful in finding the right ones for me! I've also had 2 of my 4 treatments … More

The technicians and Dr Peaslee are great, but the wait time and lack of communication from the front desk staff are RIDICULOUS. We waited almost an hour and a half to even be called back for my son's appointment and they didn't offer an apology or explanation or anything until the tech called us back.

The staff was wonderful. Kristine at the front desk was very kind and courteous. I would definitely recommend this establishment to others.

The staff was great! Very professional, friendly and answered all my questions. Did not wait long before I was called back. Dr. Powell was very thorough, professional, and would highly recommend her.

I love 20/20 Eye Care! Dr. James is amazing! I had several issues and she is very thorough and followed up with each of them. Also their equipment is so much better than what my previous doc had, which I felt made my eye exam much more accurate. Also, I never had to wait for long when I had an appointment.

I made an appointment well over a month ago. When I came in for my appointment this afternoon, 15 minutes early, I was told they had several walk ins and it would be quite a while before I was seen. While I understand the hectic time of year with everyone trying to use their benefits before they roll over, I had made an appointment. I feel like appointments should be made priority. I have worked in this field before and haven’t seen walk ins take precedence over appointments ever. I was so disappointed since my birthday is this week and I wanted my contacts for that and a cruise coming up. I tried to reschedule but there were no other appointments for the next few weeks. I called LensCrafters and got an appointment for tomorrow thankfully. While disappointed I still appreciate the staff and the eye mask I was given. Everyone was very professional and apologetic.

My first appointment couldn’t have went better. They were very busy and having computer issues, yet not just one, but every single person I encountered from the second I walked in to when I walked out the door was so very pleasant. I never felt rushed and I felt as if my issues were important to them! Cant wait to pick up my glasses next week. I’ve never needed them before until now. Thanks again for making a not so pleasant experience one to share about.