Reviews

The tech stated it would take 7 days for my glasses to come in. I started calling on day 7. Employee stated they were out for delivery and would be in today. I waited two days called back and was placed on hold for 14mins. I hung up and called back, the employee stated that it was busy and the glasses was in but I would have to wait until tomorrow. She was very unprofessional to say the least.

Got Lasek Eye Surgery and Dr. Trentacoste was amazing!!! He explained everything clearly to me and was very kind and respectful. The surgery went more than perfect and it was very affordable. I have recommended it to many friends and family members.

Rescheduled my appointment without telling me until I showed up

Everyone at Northeast Ohio Eye Surgeons was friendly and helpful. Dr Willett is wonderful. He explains everything so completely I didn't have any questions left to ask. I feel certain that I will have a good outcome with my upcoming surgeries.

Jennifer and Jean greeted me upon arrival. I was called back in no time at all. Dr. Rosenfeld was very welcoming and professional. Vince was so helpful when choosing my glasses. Overall great experience and I highly recommend them!

I have mixed feelings about OCB. On one hand, I have a condition in which a flare up can be an emergency and they have accommodated my needs for urgent appointments. This is in response to the commenters who complained about wait times. There are several eye conditions in which you can go blind very quickly without urgent care. Pressuring doctors to cut quality of care to keep to their schedule can cause serious harm to urgent care patients. On the other hand, they have not accurately and completely put in the record my reporting of eyesight issues. For example, I told the technician I saw slanted parallel striped through the big E, and it was not put in my record. And, I have no confidence in the standard eye tests they use which give you unlimited time to guess letters through vision fog. There are other tests available, though not widely used. One other thing, they have apparently taught their administrators to withhold parts of medical records. When I asked for complete records to bring to another institution for a consult, they only gave me a portion of the records for only the last few appointments -- claiming they had no more. It took three more tries to get the complete records -- they had given me a blizzard of paper but withheld the most critical part of the record -- the results of the eye exams. Of note, doctors in general do not like giving out medical records. It makes them feel vulnerable. That is one reason HIPPA was passed -- to give patients the right to their records.

Dr. Jong and her staff are incredibly skilled and have been taking care of my vision care needs for years. Always professional, kind, and seeking the latest to assist with eye health.

The exam was 15 minutes, super nice doctor. My glasses arrived in 2 weeks and I saw perfect with them.

This doctor destroyed my vision, made false promises ,and conducted an advanced surgery that he lied to me and said was minor surgery. He told me I would be out of work for 14 days it was close to 6 months. His diagnosis was completely … More

I had an appointment with Dr. Shannon Cox at his office and same day surgery with Dr. Cox at the Eye Surgery Center of Tulsa. I had read reviews beforehand that his staff and he were very good. I have to say my experience was better than very good. Every single staff person and Dr. Cox were knowledgeable, helpful, kind and made me feel I had come to the right place. I was confident after the consultation I had picked the right physician and after surgery I was even more convinced. Professionalism, and the ability to make you feel taken care of don’t often go together but with this team they do. The entire experience was excellent.

I have been going to Christina at LensCrafters Tucson Mall for close to 10 years. Regardless of insurance and prices I will keep coming back to her just for the great customer service, she always goes above and beyond and really takes the time to help me find the perfect pair of glasses. I'd be so lost without her great taste and efforts to ensure that I as a customer am always 100% satisfied with my purchases and experience. Shout out to Marcus also, you guys definitely make my visits memorable. I look forward to seeing you both when I come back to pick up my glasses and do a fitting.