Reviews

Dr. Anita Han is personable, honest and skilled in her work. Dr. Han is an excellent doctor who is not only highly knowledgeable and skilled but very personable, attentive, thorough and honest. Of all the years I have visited doctors for myself or my kids, she is the best! She gives great advice that benefits me as a patient. I feel like she has my best interest in mind, which is not something I naturally feel from my doctors. I would come here even if the drive was farther. I'm quite fickle so both Dr. Han and Susan, the optician, helped me make the best informed financial decisions and are great at finding the best look for glasses too! All of her equipment is more advanced than I have ever seen and their glasses selections are stylish and modern. An extra perk is their style recommendations. I am happy with their recommended selections for glasses and sunglasses! They also send text and email reminders which is helpful for a busy mom and run their business very smoothly! There is a reason why Focal Point is so highly rated! (I dont ever leave reviews unless there is a place that stands out and needs to be mentioned.)

My daughters and I have been seeing Dr. Han for many years and we've always received prompt, excellent service. The entire staff is welcoming and professional, and Dr. Han takes the time to do a thorough exam (I never feel rushed) and answer any questions or concerns I have. She is also great with kids. My 4 year old daughter enjoyed her experience at the eye doctor so much that she said she asked when she was going to go back to see Dr. Han! I highly recommend Focal Point Eyecare!

Dr. Han is personable and made me feel very comfortable. I was fascinated by the latest technology she had in her office. She has equipment that I've never seen before and made the overall experience a breeze. I've already recommended her to a dear friend.

Very friendly folks to deal with and Dr. O'Neill is great. Very happy with my experience at Sears Optical - Hawthorn Mall Vernon Hills, IL

Dr. John O"Neill is a very thorough, professional, and amazing treatment provider. He has always advised me as we go through different treatments, and answered any questions for better understanding and best possible course of action for the future. I would undoubtedly recommend Dr. John O'Neill to anyone in need of vision care.

Dr O’Neill is an outstanding optometrist; he is thorough and has kind and caring manner, the combination of which is rarely found nowadays. I really appreciate that he takes his time to explain diagnoses and options. I highly recommend Dr O’Neill!

They had the wrong phone number on file for me so they cancelled my appt without notice. Drove all the way to the office, they didn’t bother to send an email or any other form of communication. Unprofessional staff interaction when I went in for scheduled appt. I would recommend Doctors of Optometry in the same plaza, they are a lot more professional and take the care of their patients more seriously!

This location just gave me another reason to find a new eye doctor, so the first reason is that they are open on Mondays but yeah there is no doctor in on a Monday and if they are open on a Monday they have to have doctors in on Mondays for appointments Not only that every time I have bought glasses here they have pushed me to buy the warranty to cover the glasses and I have been OK with purchasing the warranty because I have been told every time that it would be a one year warranty I just had to stop in this location today to take advantage of the warranty for the first time and I found out that it was a one year one time warranty. And that is unacceptable because I have always been told that it is a one year warranty not a one year one time. The only thing that is good about this place is the doctor herself. She is very nice and very helpful. I would recommend the actual doctor to anyone, but I would not recommend my eye doctor for buying glasses.

Bad customer service. No Respect for appointments. My appointments were canceled without my approval. Absolutely unacceptable. Unfortunately, I cannot give it a zero star.

We have had only great experiences here. The doctor is amazing! My son loves her and she has such great energy.