Reviews

My first time at myeye doctor was great! Dzana and the manager Irma were so helpful! Dr.Patel was very thorough and made me feel comfortable! I will definitely be back!

Wonderful experience, start to finish. Staff is friendly, knowledgeable, helpful. They have a TON of frames to choose from! Pricing was right on point. Christine did an amazing job of seeing what benefits my insurance would contribute, and then expertly styled my frames. She found the most flattering frames that were so ME. They also have state of the art equipment. No more puffs of air scaring you silly for the glaucoma test! Highly recommend!!

This company never cease to amaze me. When the general manager, Joe used to work there this was an excellent location. Joe and the optometrist, Dr. Patel are amazing duo. Since Joe has left and all staff except Dr. Patel has changed this location is horrible. I walked in for my eye exam and waited 15 minutes for anybody to ask if I needed help. Thankfully Doctor Patel came out and got my exam started. I could be wrong but it is not the doctors job to get you started for your appointment. The new manager was spending all of her time on decorations for the office. She walked past me several times instead of asking if I needed help. I’m not exactly sure how she was working proficiently? I also watched her sit on her phone while a parent and child waited to check out. This is extremely inefficient management. When I went to check out for my eye exam it took this lady 10 minutes to figure out how to charge my appointment. She was looking at the cheat sheet piece of paper and still could not figure out how to charge my appointment. 10 minutes later she asked me for $432. I simply explained that the appointment is $204 like I was told on the phone. It took an additional 5 minutes for her to ring me out again. She needed more help as she simply did not know what she was doing. The manager of course could not be disrupted from her phone and decorations. I’m just curious how many people were over charged at this location due to employees being confused. None the less I have learned that I would prefer to get an eye exam from anywhere else. If it were not for their phenomenal doctor I wouldn’t be there. I truly don’t know how a company can operate with in proficient employees like this. If Joe was the GM this would have NEVER happened.

I recently had an eye exam and needed a new pair of glasses. I dealt with Mona. When the glasses returned the lenses were defective. Mona returned them to the lab to be redone. They came backa second time and I still saw a defect in the left lense. She was unable to detect the defect, but decided to remeasure my eyes and have the lenses redone again. When the lenses came back the third time they were fine. Mona went over and above with her service to me, and I will definitley return to her when I need new glasses in the future. Thank you, Mona

I have a severe eye infection I called for an appointment and the staff was concerned about the possibility of having Covid. I told them I had Covid 30 days ago. The office called back with an appointment and when I told them I went to … More

Cannot say enough positive things about this place! From the front desk, to the vet technicians, to Dr. Wasserman the service was outstanding. The technicians were great with handling my dog and made sure he was comfortable, front desk gave an itemized breakdown of the surgery, and Dr. Wasserman gave a detailed walkthrough of the surgery and answered all questions thoroughly! Now three days post-op Casper is doing great and can see again! The office even sent a little get well gift which he loves! Without question I highly recommend this place!

Absolutely fantastic service, from the front desk to Dr. Wasserman's report. Everything is to the point, no money pumping. The optimistic prognosis is treatment without surgery, unlike another clinic where we were prescribed surgery. Highly recommend.

Excellent handling of a delicate situation with our pet Brownie. The attendant, Brittany, was the most gentle, caring vet personnel that we ever had the pleasure to deal with. While she calmed our pet she instilled confidence in us

Dr. Kenneth is the best. He is very knowledgeable and very attentive. The way he explained things to me shows how much he cares for his patients. Bonnie is also very friendly and kind. She is fun and very helpful. I recommended Dr Kenneth to all my family, friends and coworkers. I know they will be in good hands. Dr. Kenneth and Bonnie, thank you very much for all your help during my visit. I am 100% satisfied with the service I received in your office.