Reviews

Both my wife and I have been seeing Dr. Moschell for a number of years and have been very satisfied with the care we've received. We both have issues which require that we be seen twice per year. Have never experienced a visit where she was significantly behind schedule.

My time is valuable. I do not like places that think their time is more important. I was placed in a room and been waiting for the doctor for 45 minutes. First time here and not happy at all.

This is NOT on the office, ladies in the office are very sweet OR Dr. Moschell, this is the person taking me back to the room, Kristin, if I was in the room 3m that's pushing it, and this was a diabetic check, she was going so fast with everything, I could barely keep up with her directions. When the blue light came to check the pressure she swung it around so fast it touched my eye ball, because she was in a hurry. Not real confident on anything up to seeing the dr

I don't know why there's so many negative reviews here so I figured I'd post my own based on my experience. I've been coming here for a couple years because I have eye disease and a family history of glaucoma. I always find that the doctors are super gentle and are absolutely amazing with doing the eye exams. I mention this because in prior experiences I've been hurt going to eye doctors, and used to be absolutely terrified of getting an eye exam. Here the process is incredibly smooth and the doctors are very transparent on pricing, what each part of the exam is for, etc. I've been way more comfortable getting an eye exam here versus my prior experiences. I never had any problems with picking up my prescription glasses and they have always accepted my insurance. I work as a Software Engineer and I'm also a student and a gamer, so I need glasses that can keep up with work and life. I always find a great pair of glasses here, and the wonderful people working here are super helpful with telling me about what works best. I've read reviews on glasses breaking here, and that's not my experience at all. My glasses have always held up super well. They even supported me replacing the lenses on my old pair of glasses from when I came here 5 years prior because I liked my old pair so much and all they needed was updated lenses. They were able to get all 3 glasses I ordered ready in 2 weeks in time for back to school. I highly recommend coming here for glasses and an eye exam.

Dr Tony Matusiak was wonderful, professional and KIND. Made my exam very calming and was very Patient and caring. Explained all information in a clear and understandable way. Second time I have seen him. He is AMERICAS BEST! SO THANKFUL

Warning: bad product bad service. Take your business elsewhere. Over 6 months with no refund I picked up a pair of sunglasses here in April. By July they were already broken. I wore them barely 10 times. Tony was unwilling to replace them. Avoid this place and it's very low quality products and rude associates. Tony at this location offered an insulting deal of 10% off of a replacement. Jessica then changed it to a 30% off deal The above paragraph is America's Best's lousy response to this complaint. Both of these "deals" are basically the same cost as a new exam and buying a whole new set of 2 glasses. Definitely best to go elsewhere. Spend more money for better customer service and better glasses

Went with a family member. My experience was fine with in person Doctor. However, the clerk seemed exasperated when I didn't want my eyes diluted or to try a new test to see if your eyes are healthy. Family member had virtual appointment and it was the worst. The sound went out numerous times and the assistant was playing games on his phone. Tried a couple of contacts and none of them worked. They wanted another virtual appointment to try more contacts. No Thank You!!! Never going back! Needed a new prescription for a different brand of contacts to purchase somewhere else and Kelly acted extremely rude and unprofessional because it was such an inconvenience for her. The Southridge store needs to train staff on customer service and professionalism in the work place. You really need to reconsider the whole virtual eye exams.

The process from scheduling, exam, to grabbing a pair was smooth. The ladies at night were great at helping assist me with picking out a pair of glasses. Vision works at times can be expensive however their service keeps me coming back time and time again.

1st time in with my wife the staff was ok, not very friendly or helpful but got the glasses ordered. Then I went in next day to get mine,I had to have an exam and the guy that works there to check me in, has NO personality. Just said sit there and the Dr will be out to get you. I said I wanted to keep my frames and just get the lenses. He rudely said well then you will have to go without you glasses for next 2 weeks, so I had to pick out frames since I need my glasses. Then we go in 2 weeks later to pick up my wife's glasses, both employees are in their phones, and he hands my wife her glasses and I ask him, so I ordered my glasses just a day after her and was wondering if mine happen to be in to. Again rudely, no yours aren't here. They Definitely need to work on customer service and being polite to customers

We have always experienced high quality care with all of the Ophthalmology Associates clinics! Most recently received outstanding care from Dr. Detsch and team! I saw her for both an acute visit in the recent past and then again for an annual visit. The team tech Karen was also superb, very thorough and extremely professional. I would strongly recommend care with Ophthalmology Associates and Dr. Detsch

I have been a patient of Dr. Graves for many years and have been very satisfied with his care and expertise. My cataract surgeries have been VERY successful. There is a long wait however for a routine care app't.