Reviews

(My username isn’t in the system because I want to remain anonymous) I’ve been coming here in my early teen years but now that I’m 21, I’m going to find another optometrist. Dr. Brockbank was alright and you know, did his job like any other doctor. There was one appointment where it took so long and while he was performing the exam, there was no enthusiasm out of him and overall felt rushed. The main reason why I want to change doctors is because of the billing part of this facility. I’ve given them my insurance and the billing lady made it clear that I didn’t have to pay anything just for my lens (because I didn’t want new frames) and additional add-ons which was over $130, that’s fine. 3 months later and I get a statement bill of $245 making it seem like my insurance didn’t cover it, when in fact they did. They’ve sent this bill again a few weeks ago and I think it’s ridiculous that they’re not up to date with getting on contact with their billing company to stop sending a bill I don’t owe. What if an elderly patient received this same bill and called the phone # listed or pay through the website when they don’t owe anything?? Other reviews mention that this place only cares about $ and I might have to agree.

The staff here are GREAT! I got several pairs of glasses and needed to switch some prescriptions around within the first 30 days. Mary was super patient and helped me make the adjustments needed. She was also very personable and helped me feel comfortable there. I definitely recommend them!

Mary has been the most amazing person to work with. I’ve been going to LensCrafters for 20 years and have had great experiences but finding Mary has literally been one of the greatest things ever! They always take care of us whether it be finding and ordering new glasses or adjusting and taking care of older ones. It’s a fantastic experience every time we go in and see them. Always a 5 star experience. I don’t think I will ever be able to say enough good things about Mary!

I visited LensCrafters to buy prescription sunglasses. I was greeted immediately upon arrival and interacted with three very friendly associates while in the store. Mary was especially personable and generous with their time. I was having a difficult time deciding between four frames, and they were kind enough to explain certain aspects of each one, which helped me make the decision. My experience was indeed positive! Highly recommend!

I had not had a routine eye exam for at least 5 years. I made an appt. With Dr. Curtis Millet at Standard Optical in Holladay. The staff was amazing! Greeted me warmly and were very customer oriented. Dr. Millet was awesome. He was warm and friendly and very professional. I felt like I got a very thorough exam. He offered me glasses and showed me what my vision would be like with them. Since I am not a fan of glasses and function just fine without glasses I declined the offer. He was fine with that decision. I felt listened to. He was wonderful. I would definitely recommend this location and Dr. Millet. It was a very pleasant visit! I will return here for my annual eye exams in the future!

Dr. Millet is great. Listens to concerns, great with kids, and is always calm and collected. He has taken care of my family for years, and continues to do so even now that it is a significant drive for us. Highly recommend.

The only place we will shop for glasses is Wolcott’s. Not only is their selection of eyewear exceptional, the customer service is off the charts. The minute you walk in you are greeted like an old friend. Larry has a gift for helping select frames that not only fit properly but flatter your face and your sense of style. Thank you to Janet and her team for making our experience five stars!!

The staff at Wolcott are all exceptionally talented professionals. They are highly knowledeable and will take the time needed to make sure you are happy. I have been a satified customer for years. Colleen recently took great care in helping my teenage son select his first pair of glasses. The store has a large assortment of quality frames in all different and unique styles. Get top-drawer service at a locally owned optical business. You will be glad you did.

WAY BETTER than "Standard Optical" and all those eyeglass stores. Way Better!! At Wolcott's you'll never encounter staff who are clueless or don't care about eyewear, etc. They are knowledgeable about what they sell and do. You will NOT be sent across town to a lab to get your lenses fitted. Wolcott's offers products & services that are better, more convenient, more advanced, make more sense, have better warranties & are quicker than any of their competitors. I regret wasting time & money at another place. Should have gone to Wolcott's 1st!

Not a good option for students with the U of U heath insurance When I scheduled my appointment I confirmed that they accepted my insurance (EMI Health). After the appointment was complete they clarified that they only accept EMI Health medical insurance, not vison, so I ended up paying an unexpected $188. The actual appointment went well, but the insurance issue left a pretty bad impression for me, and I've made sure to let other graduate students know to steer clear.

Sheri is reason enough to love this office. She's a Rockstar! So smart, easy to work with, patient and kind. She's great with kids and adults. … More