Reviews

I only been here once which was my first time at the eye doctor and it went great.. but a year later when I received a bill and needed assistance with figuring out what was going on that's when I started to receive nothing but attitudes from the billing department and all I was trying to do was rectify the issue. They were not helpful at ALL, so I will be finding a new eye doctor because of the billing department

$50 fee charged for a canceled appointment I agreed last week to go in but unfortunately I missed it and called few hours later to reschedule because I badly needed new glasses. After more than 10 years using family eye care even I tried to argue it still a big No won't unlock my account to book me another appointment unless I pay the $50.00 with the worse of customer service attitude on the phone putting me so long on hold... I end up paying and booked another appointment which will be in about 2 months later but I won't be buying no more my glasses from them.

The lady with the purple hair is extremely rude. Poor customer service at this "doctors" office. I was told to take out my contacts in another room when I can't see. I told the lady I would take them out in doctors office. When I went in the doctor yelled at me for not taking out my lenses. This man is unhinged. I heard he had personal family problems but that is no excuse to be rude to your patients. He needs his license revoked. I explained I usually take them out in the office. I needed to see to walk. Very unprofessional. Avoid this place

The doctors are great I've been going there since I was a child. But they really need to look into who they hire to take care of their front end! The receptionists are rude and never call to confirm appts or let you know when the glasses are ready to be picked up. Need new staff to cont to be the great office they once were. ( This office also demanded my 6yr Olds SS # or else they refused to see her!!!! That was mind-blowing to me, but my child really needs glasses so I gave it to them, I wonder what they need it for? I mean they have her insurance which is all they really need!)

What a great place for exceptional care. I have been seeing Dr. Benjamin Klibanoff for several years now. He is very aware of different eye conditions, including those that impact children. … More

I have been going to Klibanoff Eye for the last 14 years and have never had anything but the most amazing experience. The staff is always friendly and welcoming. The doctors are extremely knowledgeable, and take the time to thoroughly explain everything during the exam. The also have the best selection of glasses and never mind when I try them all on to find the perfect pair! 10/10 recommend!

10/10 recommend, just picked up my glasses and what a difference compared to ordering online. I get my prescription from the Navy and the last pair I bought was online. They got me by, but paying more is definitely worth it. I liked having someone help me choose which glasses worked for me. All in all, I will continue to spend the money and take the time since nothing is more important than my sight.

Such an amazing experience. From the super kind receptionist to the end of picking up the new glasses it was really good. The eye doctor took her time and responded my questions with time and care. Love the experience and recommend them.

I hadn't been to an eye doctor in years, never feeling happy with the prescription or the glasses were too clunky. I tried out Broadway Vision and I couldn't be happier. They were patient and really took their time to find the right prescription to ease my eyes. I am even more impressed in their employee, Brittany, going above and beyond to help me find the right pair of glasses for my face. That's not easier said, than done! I have a very petite face and most styles don't fit. She really made sure I was comfortable in what I walked away with. Thank you!

I love visiting them. The staff is tremendous and so helpful to you. I am completely impressed with Mercedes she made me feel at home and was so easy to deal with.

Cheryl is the best to work with! I wish more people were like Cheryl she is so helpful! Dr Kaplan is always professional!