Reviews

Dr. Roth and her staff were excellent. They were compassionate, caring and understanding. Dr. Roth provided optimal care, answered all my questions patiently. Will keep following with them.

Front desk staff are great and were always welcoming. Initial contact lens exam was great and Dr. Schmidt was nice, welcoming, and very professional. However, when I had to come back in because of issues with my trial lenses and because my astigmatism correction wasn’t right, it was like he did a 180 and was very short and seemed irritated that he needed to fix the problem or make adjustments. Problems with finding the right contacts or astigmatism correction are extremely common and the patient shouldn’t be made to feel like it is their fault for why a contact lens isn’t working.

Office staff is totally worthless - have made two requests over a month apart to get my glasses prescription faxed to another office due to an insurance change our employer made. Both times they confirmed it was sent while on the phone with me - yet the office is still waiting for it to show up. Lying and laziness reigns supreme, here.

One of the best eye doctors that I have been to. The staff is courteous from beginning to end. Yes a little wait, but I alwaya give myself a good time window for going to any doctor. All the doctors have great success stories, and they are worth the wait. Thanks guys, I will always be coming here.

Every time I bring my mother here, the wait is always at least 2 hours. Why have appointments? Just make it walk-in. This place sucks.

I have been seeing Dr Smit for 4 years now. He has been wonderful in helping me understand everything that has been going on with my eyes. Recently I had to have my eyelids lifted because I have a form of ptosis I can’t remember the exact name and he did a great job. I can see my eyeballs again. He has a great bedside manner and he smiles and is personable. And the staff and the McKinley location is just as nice as the North Canton location. I switched because Canton is closer. Thank you for all that you do when I come in to the office

Office staff very nice, friendly and professional. I saw Dr Smit, I connected with him immediately. Have to say I've never had such a thorough exam in my experiences. I'm 62 and have bilateral cataracts Dr Smit put my mind at ease and answered all my questions. Highly recommend this practice. I'll never go anywhere else.

Best experience I have ever had. I felt like I was a part of the staff there. Everyone was so very nice and made me feel so comfortable. I was able to talk about my different conditions and they was very concerned and understanding.

After mainly shopping online from Warby, I decided to stop into the Crocker Park location to pick out new glasses for my wedding. Best decision I have made! Natalie was super knowledgeable and excited to help. My husband even left with new blue-light glasses after trying a few on. We truly felt taken care of, and will definitely be back to this location in the future.

After 1 year the coating on my progressive lenses starting wearing off. They replaced the glasses free within the year period. I told them i cleaned according to online guidelines. It happened again. I was told when you buy your new pair if you don't need a replacement in a year order a new pair in case.