Reviews

Had difficulty making an appointment online for a preferred time, so I decided to walk in. Although the receptionist on duty at the time was not very personable (maybe she had a lot going on or was having one of those days), she was able to schedule a time and day that worked for me. On the day of my appointment, the receptionist (a different one) was very pleasant and welcoming. The technician was also pleasant and knowledgeable (thanks Kristen). I saw the teledoc who double checked my vision (still strange to not see an actual in person doctor in my opinion, but is just a sign of the times). I picked out new glasses with help from the person working in that area. Seamless appointment and time in the office.

Very thorough exam, the woman who administered all the vision tests knew what she was doing and was very respectful. The doctor who finished up the exam and checked my prescription was excellent and very personable. I appreciated the amount of time they all took to get me my contact lenses on a turn-around basis!

Do not recomend this highly unprofessional place! I took 1/2 day off of work to arrive & be told that first of all they couldnt locate my appointment. Began to complete paperwork to then be told they dont take my insurance. I had verified … More

This has been a location that I was brought to as a child. Not the exact same room but the exact same staff just the rooms moved. Since it is the only place I’ve gone to, it’s where I’ve decided to take my children for the past 5 years. I just received a phone call for my sons appointment for tomorrow and at the end of the call the receptionist mentioned to not forget to bring his vaccination card. My son is not vaccinated and will not be vaccinated for medical reasons. When I mentioned that my son is not vaccinated her response was “ ok I will cancel the appointment.” It felt so dismissive and rude. I asked, “Even if it is not mandated for his age group?” He is 8 years old, it is highly suggested but not mandatory. Again, he also is medically excused which i didn’t even have a chance to mention before she repeated I will cancel the appointment bye. There has been no notification that it is mandatory for my kids to be vaccinated to attend their appointment. I will be transferring both of my kids out of this location. It feels like a loss because this is my childhood facility but the way the receptionist handled the situation was enough for me to change my mind. I understand everyone worry and concerns with Covid, I am not against the vaccine as I am too vaccinated but my child is severely allergic and I will not risk his life for a vaccination.

Great and very professional staff, from desk to eye technicians. The Doctor assures your vision and eyes health gets well. They have a large selection of glass frames to choose from.

They make what could be a very stressful situation a pleasant experience for me. I always have a relaxing appointment there.

I'm not sure what the business hours are since they are always closed according to their phone prompts. I have called different hours on different days and I am yet to get ahold of anyone. I left 5 voice messages and did get 1 missed call with a voice message returning my first call... then I just never heard from anyone again. I got a bill for my services, at this point I'm so frustrated that I was even willing to go online and pay and then the system tells me I am not a patient there. I'm so confused! I will say, the doctor I saw really knew his stuff and made me feel confident on my eye exam results; however, everything else from registering to trying to get ahold of someone is just downhill. I should have known better when it originally took them about a week to get back to my original appointment request. Honestly, all of this trouble is not even worth going there for services.

Brianna was so kind and considerate in helping with a repair to my glasses. Very appreciative to have received such friendly customer service.

Doctor Shukairy and her entire staff are the best. Highly professional and caring, these people changed my life. From the first cataract surgery on my left eye to the second on my right eye I have been more than thrilled, the results have far exceeded my expectations. Thank you all