Reviews

From the moment I walked in it was friendly and professional. During my exam I felt comfortable and was being informed of what was being tested. As I picked out my glasses I was impressed with how fast and thorough the process was! Thank you Pearl Vision!

Excellent Eye Care by the most compassionate caring doctor I’ve every been to. She not only listens to your problems, but actually takes the time to diagnose the issue. At no time did I feel she was rushing just to get to the next patient like so many other doctors I've been to. The doctor took the time to throughly explain the problem along with the treatment options. Dr. Lavery came highly recommended by a dear friend who stated she is simply a gem when it comes to eye care for children. Now I see why!

The most committed and attentive DR. Ive ever had. I have been seen by Dr. Lavery since I was 8. Im now 27 and still using them.

Good, honest people. Fair and reasonable, they seem to always treat people right.

This was an incredibly kind and professional atmosphere from the moment I walked in, to being seen by the nurse and then seeing Dr. White. I’m not one to fancy anything eye related but was so very comfortable with the whole visit. The entire staff is compassionate and caring. I was impressed with Dr. White and his care for me. I’ve been suffering with an eye issue for awhile and hesitated making an appointment (now I’m sorry I waited, lol) but he was very thorough, explained everything and came up with a game plan. I never make reviews but felt this deserved one!

The entire organization seems to runs perfectly. Easy to make an appointment and you will receive reminders to confirm the time. Check in was very easy since the staff already had my insurance info. Appointment started on time and Dr Kaye did his usual thorough exam and discussed possible future needs as my eyes continue to age. I certainly would recommend Sky Vision to anyone looking for eye care.

Dr. White and his staff are professional, compassionate, friendly and thorough. They made me feel comfortable and were very informative. A special shout out to Cindy for her time, understanding and encouragement. I knew I was in good hands from the beginning.

Dr is great . Office personnel are not !! First visits they called me three times to get the same information which they incorrectly noted. Then after 2 visits with my sister in law who’s intellectually disabled and has always had Medicare and Medicaid . They don’t accept Medicaid so I paid the difference without any problems . On our third visit ( appt was made a year ahead of time) they called as we were getting ready to leave for her appointment to tell me that because Medicaid is her secondary they can not see her . I advised that I always pay the difference and it never been a problem they insisted tgey will not longer see her as a patient 1/2 hour before her appointment. Horrible and smacks of discrimination!!!!!

Alicia was my CSR in Westlake, OH, she helped me so fast that my doubt of getting my expensive frames fixed went away. she performed a miracle on my glasses. I arrived thinking I would have to get a new pair. She fixed them.. Yay.. Not to mention how nice she was. I’ll be back

Don't waste your time shopping for frames here! Check for reviews elsewhere describing negative customer service experiences. I have never had such a poor experience shopping for frames as I did here. And the two weeks I spent asking for help in ordering the frames I wanted, was possibly the worst customer service I have ever experienced. Ultimately, I called to speak to the manager and explained (after being asked reason for call) that I was calling about the frames I was trying to order. I was placed on hold for 8 minutes before the receptionist returned to say the manager was "with a patient" and she would call me back. She did not call back. I would have gone elsewhere earlier, but really wanted the particular frames I only had found there. I never was treated in a friendly or helpful manner. It appeared no one cared!

Dr. Bischof is a really caring and thoughtful doctor.