Reviews

As I am aging my vision is more important to me than ever. I really appreciate the wonderful care that I received from both Dr. Todd Gardner and Dr. Rebecca Polanski at Value Vision. At my annual eye checkup, Dr. Gardner did a careful exam of my eyes and recommended that I make an appointment with Dr. Polanski at Value Vision for further testing. The tests were comfortable and indicated that it was time to treat my high eye pressures. I followed Dr. Polanski's advice and now my eye pressures are in the normal range.

All past reviews about the wait times and inconsiderate customer care are spot on. We”ve had the same experience repeatedly for several years. The last straw was making my elderly mother wait two hours before she got disgusted and rescheduled. Then when she showed up for the rescheduled appointment, they had no record of it and not the least bit of concern for the matter.

If I could rate this place a minus 2 I would. A 1 is too good for them. They were recommended by Ellis Hospital after an emergency room visit. The first appointment I sat in the doctor's chair, not the waiting room, but the examining room for over 45 minutes before the doctor came in. OK things happen. They got grace that time. They scheduled a followup appointment for me. It was today at 11:00. I work over an hour away. I drove all the way out there to be told the doctor wasn't in and my appointment was at 2:00 pm. I had the appointment card with me. It was for 11:00 am. No notification, no nothing. Just a complete waste of my time, twice! So unprofessional. I wouldn't go back to this place is my eyeballs were literally falling out of my head. Be warned people. Find another eye doctor.

I've been going here since I was three years old. These are caring and excellent Doctors who always take their time with the patient (probably the reason for a small wait, if any) They know me here , which is comforting. They also go out of their way , I am sure, to make the "New Patient" feel comfortable! Five Stars. Excellent and Experienced Doctors , thorough exams and nice people.

Best customer service and care ever for your new Eyeglasses Eyewear 👓 Deanna and Sharon are knowledgeable and really care that you have the correct fit. Completely satisfied every year! Luv the glasses. Great selection too. …

The best optical place and staff (Deanna, Jeanine & Sharon) I've dealt with in a long time. I'm one of the rare few that cannot wear plastic lenses of any kind, I've tried. These glass lenses (progressive photogrey) are the best optical view for me. The frames are a perfect fit. First time ever that my cheeks don't touch the bottom of the frames when smiling & my eyebrows don't touch the top inside corners of the lenses by the bridge. I highly recommend this optical place.

Waited over an hour to get into a room, The woman who took me to the room gave me an attitude when I asked how much longer it would be. Rude staff and very slow time to find a new place who appreciates my time.

I called to say I would miss my appointment and receptionist would not let me to reschedule. I asked why and she said that I confirmed my appointment two days earlier and I said I would be there. I explained I had run into a problem at home. She said to to find another Dr. Another note… My husband saw Dr Longo a week earlier for an eye exam and when he got his glasses the prescription was so far off he had to get an another exam with the eyeglass center. The prescription was so different from theirs that they refunded him for his glasses and are giving him new ones.

Staff is wonderful, I called for an emergency appointment and they got me in the same day. Dr. Longo was great he was very efficient . I highly recommend this office.

Excellent. Had foreign object in eye, made appointment Monday morning, able to work me in that afternoon. Dr. Strickler did great, has a calm demeanor and a steady hand, perfect. Office was clean and orderly. Staff was nice.

Receptionist demanded that I select a race. Long wait in the waiting room, over 45 minutes. We can hear the loud conversations between staff in the back. Do not recommend.