Reviews

I was able to get an appointment the very next day, on a Saturday, after another location changed my appointment time. When I arrived they were very polite and helpful. I received help with picking out my frames, the associate was friendly and gave me tips on which style was best for my face. This will be my first time wearing glasses so I really appreciate all the help and assistance I received. My eye exam was quick. The doctor was polite and reviewed the pics of my eye that his assistant had taken. My glasses will arrive within 2 weeks, which isn’t a problem for me.

Just getting a yearly eye exam went well as usual. The last time I purchased 2 pairs of eyeglasses there the brown pair wasn't measured right. I called corporate and I was able to go back for the adjustment and still wasn't right and from what I can tell it was the frame measured wrong and thats hard to fix without replacement, which I didn't receive. So will not get glasses from vision works again and probably change sites for my eye exam as well

The staff is always welcoming and take time with you. They will go out of their way and make sure you are 100% happy with your glasses

I had went there about 6 months ago I had metal in my eyes they got it out but they said I didn’t ow me anything to then e few months ago they called me to tell me I own the money and I tried to call them multiple time told then when a good time to give me a call back and they call me at 8am when I’m in the middle of working very annoying

No one their can communicate properly. Went in over a week ago for eye problems, was told I need Cataract Surgery, this was a Friday. Doctor told me someone from their office would contact my Retinal Specialist to see if its needed to be … More

I’m a new patient with issues with my contacts. Dr Boyd and her team were great! They continued to help me and found the right fitting contacts for me. Lisa was awesome! She provided samples to try and then expedited my order. I would highly recommend them.

So disappointed my initial visit was great but yesterday my husband wanted his lens changed. They were very rude to him. It says in their site they do it but they gave a bunch of excuses. I later called up there to ask if they do the lady that answered said yes. I asked her why she gave my husband a hard time when he came in and again she gave a bunch of excuses when I asked to talk to a supervisor she hung up. We will never be back.

in a nutshell, the $10 glasses from Costco is far more superior in every aspect than that I had received from the eyeDr for hundred of dollars 1- I went to Dr. Franchi (top opthamologist in the area) to do eye health tests and got a prescription. 2- took prescription to eyeDr near my house. I was helped by male staff member, his service was less than average and he tried to push and sell stuff that should come as standard in any eye glasses nowaday. 2- glasses were lost for nearly a week. 3- the quality of the lens of these progressive glasses are sub average and can be blurry/distorted especially at the peripheral ends... you have to for the peripheral side of the glasses extra apparently to be able to see... anyway waste of hundreds of dollars and I reverted back to the cheap costco glasses to be able to see without headache.

Dr. Connolly and his practice are a scam!!! Never been to a worse eye doc. office than this place. I will never be returning (and i made that aware to them) and I still receive emails, texts, and phone calls. Rude staff, alone with the doctor. He accused me of “stealing” contacts because the front desk assistant gave me extra samples. Thats on her end, not mine. I never asked for extra, but it allowed my supply to go longer than he expected. Mind you, this was in 2020 and I still get automated messages atleast once a week.

Very friendly staff. They answer all your questions you may have. Product always arrives in a timely manner. 👍 …

Only glasses place I’ve ever gone to and have never had a bad experience! Went yesterday my old glasses were completely broken in half and taped together, I asked if they could do anything for me and during my appointment they found an old pair of frames they had laying around and but my lenses into them for free so I had a pair until my new glasses come in! Love love love the staff there