Reviews

I really appreciate the girls at this location, they make me feel so welcome and give the best and honest feedback when picking my next look.

First time having a virtual exam - it was awesome- at first I thought how could it work? But it was just as if the doctor and assistant were there.

Great experience. Staff was super friendly and helpful. Service was great. Everyone was knowledge and efficient. Could not have asked for a better experience.

Dr. John Waters and Andrea are very knowledgeable and addressed all my questions and concerns before and after my cataract surgery. The surgery was painless and the outcome exceeded my expectations. I no longer have to wear glasses and there are no complications. I am very impressed by the individualized care and services provided by the Complete Eye Care team. These folks are the real deal and the review comments left by other patients accurately reflects my experience as well. I recommend Dr. Waters highly for your eye care needs.

There aren't enough words to express how satisfied I was with my experience with Dr. John Waters and his entire staff. He has had years of experience, and knowledge, and operates with professionalism, friendliness, effective communication, and kindness. Dr. Waters made what could have been a scary experience into one of comfort and peace of mind. Although I had other eye issues before coming to Dr. Waters, my outcome was VERY satisfactory. Thank you, Dr. Waters, and your entire dedicated staff for making my experience of cataract removal and lens replacement a happy memory. God bless you, all.

I went to Complete Eye Care knowing I would be needing cataract removal in both eyes. My anxiety level was high to say the least. Dr. Waters, Andrea, and the entire staff were professional, and friendly. They did their best to alleviate my anxiety and concerns about the surgery which made a big difference. Aftercare has been handled with the same care. Definitely would recommend Complete Eye Care to others.

This place and the employees are amazing!! I actually had a panic attack inside of their office and they helped me so much! They said such kind things to me, gave me water, allowed me to sit down and collect myself, somebody was there with me the whole time. The eye exam itself was very thorough and I was pleased with the doctor. They were very informative and friendly, they helped me pick out a better pair of glasses than the ones I picked myself (lmao) and I am so happy with them!! They look so nice and I can see so much better!! Thank you Flint Optical!

Our experience was amazing. The compassion and kindness we got from each staff member was nothing short of amazing. I love Dr. Purdy , she was so sweet and patient with my 6 y/o who was pretty nervous. Great family atmosphere. 10/10

Great staff, friendly & very knowledgeable. From last minute adjustments to lens falling out to making an appointment within a reasonable timeframe, this place makes it easy! The only place I will go for my eye care!!!

The optometrists we've seen in this office are very nice and friendly. Good with kids and adults. My husband went here forever, recommended it to the kids and I when we needed glasses and we love them too. The whole staff is easy to work with. Easy and uick to set up appointments. Yearly reminders when eye exams are due. Fair prices and good selection. My teenage son has broken his glasses a few times and they were able to fix them free on the spot and once sent them out to get fixed free under warranty.

The worst hours . They ordered one correct contact and the other contact wrong. This has been over 6 months ago. I am unable now to get my sons contacts because I have no PTO to take time off work to go get them. My husband took him the first couple appointments. Now he is unable to grab the contacts. They have reordered them 2x and even said they would leave them at the next door business. That is a retail store. When they ordered the 2 nd time I had requested to have them delivered to my home. All I get from them is a text message every few days saying my sons eye. Wear is ready. I will never use this place again for any of my family’s needs. Miller road store you need to do better! There hours are 9-5 or 9-6 Either way I work 9-6 every day! Take care of your clients. If you want to keep their business.