Reviews

I had an exceptional experience at this Visionworks location. lamonte was extremely helpful, polite, personable and knowledgeable. He went above and beyond, assisted me with all insurance issues and knew the ins and outs of his job. I highly recommend this location, they take very good care of their customers.

Over-all Visionworks is "okay". However, I want to do a shoutout about the employee at this location, Lamont! Lamont is an awesome employee for Visionworks and provides excellent customer service. He is patient and looks out for the best interest of the customer, which seems to be difficult to find these days. There have been times I was in the office and things were very busy and hectic for Lamont, but he kept his cool and was very patient and professional. I would definitely give him four stars!!!!

I've been going to a MyEyeDr for a few years and they take care of their customers. The doctors are very thorough in the exams and discuss and care for your eye health in addition to just getting a prescription out the door. The staff is friendly and helpful. The doctor at this location was knowledgeable and kind. If your new prescription makes your head hurt or needs adjusted, they are really good about getting it changed to be the best prescription for you with adjustments or re-testing. There's a large selection of frames in various price ranges.

Customer service tips: When making an appointment for a new patient, verify all contact information! My daughter was lumped under my husbands account with my husbands contact information. Our appointment was cancelled because we never answered calls to verify that we made an appointment. Sucks that so many people must not keep appointments that someone's job is to "play mommy" and make sure everyone is keeping their appointments and cancelling if they can't get in touch. Finally, maybe a little more empathy over the phone instead of flatly stating your policy over and over like you hate your job. My family is happy to find another place.

I saw the negative reviews before my appt here and I am so glad that I didn't listen to them! I had a great experience at this MyEyeDr location and have already recommended them to a few people. Dr.Smeriglio was professional, timely, and really took his time to explain everything. Everyone from the tech to the ladies up front were great, very friendly, and so helpful as well. Thank you all again!

I've been coming to Professional Vision for years. The staff are efficient and pleasant. I've never had to wait more then a few minutes. My prescriptions are right the first time and always come in, in the stated time frame. Dr. Barnstein is wonderful, patient, gentle and kind. It's actually a delightful experience.

Very fast and efficient for the annual contact experience. Professional processing of insurance by front office staff. They all seemed friendly and welcoming. Only issue is the contact lens prices seem a bit high. But overall will keep going back.

Excellent exam. Professional staff. Doctor Barnstein, very thorough, took the necessary time to explain what I needed to know. Serisha (sp?), was exceptionally patient & helpful.

Dr. Silva treated 2 of my teenagers and they both loved her. She is very knowledgeable. Her assessment was very thorough and the plans and exercises she put them on allowed them both to make tremendous progress. I knew they had some issues but was very impressed at what she was able to accomplish with their focusing and tracking. It’s helped both of them with reading and my son in sports also. Highly recommend!!

I highly recommend Dr. Silva! She is extremely knowledgeable and supportive. She helped me with tracking issues, convergence/divergence and visual memory challenges. Neuro-optometric rehab therapy is life changing!

The new eye doctor was great and made me feel welcome. The glasses that insurance cover isn't too good cause they break easy, but the designer glasses seem to be more sturdy