Reviews

Dr. Watson was by far the most informative and easy going eye doctor I’ve ever had, he was also super quick with the process. Jennifer assisted me with ordering contacts and glasses and was super sweet. Definitely going to be a returning customer.

I went to optical department in TargetSanford Flotilla. The Sales person Jennifer. She helped me pick and explain to me about my new pair of glasses. She was amazing!! The staff and the Dr were excellent. My ins was out of network. I did not care because, The service was great. 😊 thank you …

Jennifer and Cheryle helped me very much with a last minute request. They made me appreciate not only their location, but the fact that I use target optical in general. I would highly recommend this store, and target optical in general for … More

The optical center at the Sanford Sam’s club is absolutely horrible. Worst experience I’ve ever had when buying glasses. After waiting 3+ weeks for my new pair of glasses and additional pair of lenses for my existing glasses. I finally went to pick them up and they were horrible. The new frames were scratched up when I had arrived. The lenses were poorly cut with gaps between the frames and lenses. The additional pair of lenses that were cut for my existing glasses wouldn’t fit into my frames without fighting them to go in and they would just pop right out. The glasses rep scratched my existing lenses when he removed them from my frames because he just tossed them on the table top. He was frustrated with me when I pointed out the flaws and scratches in the new set and said that he would rather refund me than let me have them. Then the customer service counter lady was rude as well and made me feel like it was my fault for having to get a refund. She rolled her eyes at me and lied when I asked how long the refund would take to arrive and said the money would be refunded back to my account immediately. It took about 5 days to get my refund. I will never use this optical center again. All of the representatives there were super rude. The actual eye doctor, Tara Tozer, was the only person that treated me with respect and was actually good at her job. The male representative from the eye glass center failed to inform me that they do not get their lenses cut by Oakley (the brand of glasses that I purchased and already own). But do it themselves, which explains the horrible job. He mentioned that after I had gone through all of this trouble. Now I am left with my old glasses that have new scratches caused by the employee. Horrible experience. I will be going directly through Oakley to purchase my glasses from now on.

I was just here ordering glasses yesterday and was helped by a very nice woman named Jennifer. She was very patient with me and took the time to answer all of my questions. I will say that I’ve had not so great experiences in the past with a male employee who seems to lack patience with customers and is not very helpful at all. I would, however, recommend Dr. Tozer, as she is thorough and very kind to her patients.

Dr. Tozer is thorough and takes her time with her patients. The price of the glasses are great and they have a big selection for the price.

Visited this location for the first time. Two employees present and no welcome greetings. I was the only customer in the store. Took a few minutes before I was recognized and greeted. Prices are outrageous. They play the numbers game with the lenses cost and their supposed BOGO offers.

All the staff both at the optometrist section and the glasses sales section are polite and professional. I never felt like someone was encouraging me to not use my discounts and my insurance which I have failed at other vision stores. Knowledgeable about my vision insurance and flexible when I asked the options for putting new lenses in an existing pair of sunglass frames I have. Wide selection of frames available and in different price ranges.

Excellent experience! Dr. Truong takes time to evaluate her patients. She listens and gives recommendations. Vision works associates are great! They help you choose the glasses that are good for you. Warranty is also a plus!

Absolutely loved my visit with Dr. Joseph. We went there for my daughter and he was super thorough and explained to me everything he was doing. His fun and outgoing personality also made the visit 10x better! I’m so happy we found him!

Always enjoy coming to see Dr Vo. His staff is so friendly and take good care of you. And as for Dr Vo, he is the absolute best! He explains things so well and is just the kindest man. I always enjoy my visits every year. He has new equipment now and it’s very exciting to finally see my eye as he sees it. It’s been several years now that I’ve been seeing him and I will continue. Highly recommend.