Reviews

My family and I have been to two Bond Wroten locations now, Hammond LA and now Denham Springs LA. I can say that I have no reason to go anywhere else for my families of the optical needs. Everyone is considerate and patient.

I rarely review, but seeing the 4.9 rating here is what brought me in and I after 2 years of being a patient there is no way these review are legit. The staff are always annoyed to assist and often rude. I waiting in the room for my yearly exam for 45 minutes. Customer service needs a severe overhaul. I'm offically switching providers. It's worth it to travel somewhere that values my business and doesn't view the custom as a burden.

Dr bakos is very kind and she's a patient advocate yes she requires referrals and proper documentation but she will always directly in the way to do it I've been with her over 10 years and she does know her business. She's very professional and personable.

Eyesthetica was wonderful from my first phone call through my actual procedure. Everyone is friendly and professional. Dr. Samimi was kind and patient. He answered all my questions and did a great job of explaining my procedure. He put me at ease when I explained that these kinds of things make me nervous. Everything went really well with my procedure and I'm healing nicely. I'm so happy that I had it done at Eyesthetica. I would recommend them without hesitation.

Dr. Judy Hughes and her team is always so kind and patient with our little one! Gia leaves with a smile because she was pleased with their care and her exam! We love the opportunity to schedule in Saturdays as well! (These pictures are 2 years of Gia seeing Dr. Hughes) but we have came to BVE for years! Thank you for your outstanding service!

This review is specifically related to their self pay/cash pay billing practices and the billing department. The fees for Established/returning patients are deceptively HIGHER than for new patients/1st visit. They do NOT have upfront fees and instead bill based on CPT codes circled by the doctor at the end of the visit for which you are at the mercy of the doctor for deciding. At core, CPT codes are tools for insurance billing and categorizing the length of time doctors spend with new vs established pts. I was switched to a new doctor last minute/morning of appointment for a quick, low complexity followup to a low complexity eye issue I had had the previous month as a new patient. I was in the building 30 minutes from checkin to walking to checkout. Dr Barbara Smith was in my room for less than 10 minutes, and she chose to bill me at a level Three established patient visit (by definition, spending 20 min or more in direct patient care). This fee was more than $100 MORE than my first visit as a NEW patient the previous month. I was taken off guard as I expected to pay at least similar if not less for a followup. I requested readjustment to a level 2 established patient visit based on the time spent and my issue. The billing manager said it is “not in their policy to adjust once the doctor completes the (paper) self pay bill” and “it is not their policy” “to discuss billing with the doctor after the fact” or even call back to clarify why Dr Smith billed as a more complex issue. If you don’t have insurance- I would caution against scheduling an appointment here. I will not be returning as it does both doctor and patients a disservice to refuse communication or explanation between the cost of care and the care given.

I’ve been a patient/customer of this location for 10+ years. The doctor is great, he’s friendly and very thorough with his exams. The staff Jonny and Ann at the front desk were great too. They helped me pick out a great pair of glasses. In fact I picked out the same Gucci frames as Jonny. I always look forward to getting my yearly eye exam.

I love Dr. Schultz she is so wonderful. I have been seeing her for years. I just met Dr. Hall for the first time today and I was so impressed. He did my post cataract surgery follow up. He was engaging and thorough in his exam. He answered all of my concerns post surgery and made me feel better. They have a great team in their East Greenwich location.

I work in the area and did a drop in. The front desk staff was professional and courteous. I made an appt for a couple of days later there was no waiting. The doctor introduced himself and explained what he was doing and showed me actual pictures of my eyes. My experience was wonderful. I do plan to return

I had a great experience at Family Vision Care. Dr. Kim gave me a very informative explanation about my current overall eyes health and how to take care of it.

The entire staff was very friendly and helpful with all the questions I had. As for the frames they have on display - very cool. The woman who helped me said most of their designs are European so lots of colour and innovation I have yet to see anywhere else. As for Dr. Johnson he is a sweetheart and I’d return solely for him!