Reviews

This store looks like it’s going out of business. Nothing is in the right place. The items that are in the right place have the wrong price posted. All the employees just stand around and are very rude when you ask for help. It seems like they keep terrible employees and get rid of the good ones. The store needs an entirely new staff, from the GM down.

Ordered photos and per the email I was told I can do curbside or drive through for my pickup. When I arrived I was told I had to come in which was such an inconvenience since I had my baby. Wish they were on the same page

I went in for a scheduled surgery and stayed overnight, and it was overall a great experience. The nurses were very friendly, and the doctors who overlooked my care were very attentive and answered all my questions. The only hiccup I had was getting discharged… for some reason, they didn’t set up my discharge to have the meds I needed sent to my room before leaving, and instead sent it to a pharmacy that was closed, but filled my prescriptions, and made me wait 3 hours after I was told I could leave because of insurance and filling the prescriptions, making it frustrating only in that regard. Otherwise, where I stayed, it was very quiet and peaceful, and I’d happily schedule a surgery there again (though I also hope I never need to do that 😉).

Only positive was a sitter named: Latasha. She was wonderful and caring about anything. She would care about every patient. Negatives:after Latasha left another sitter came into the room and didn't even pay any attention to me and slept the whole time and was also talking on her phone and we heard her swearing which is not acceptable for a "Christian" hospital, they also brought a case worker to talk to me and was trying to say he was abusive and making accusations to the point to when my boyfriend tried to pick me up they refused to let me leave with him and I basically had to beg them

I started on Warfarin 6 months ago. I knew very little about this blood thinner. The Chronic Care facility was amazing. They explain the medication and guided me to what I should eat and what I shouldn’t. My many appointments were easy to schedule and they were ALWAYS on time. I liked that they called the day before to remind me of my upcoming appointment. The receptionist, Rachel, always had a smile on her face and I was amazed when I saw her doing a quick job of dusting the floor. I told her she had multi tasks talents. The clinic was always spotless. The nurses that tested my blood, were very efficient. They asked me questions and they answered all my questions. I felt like my total health was being closely watched. I’m happy to say I’m off of warfarin, but I will miss seeing all the wonderful people who work there. Their department should be commended for their exceptional care. Sincerely, Trudy Bordonaro

This is one of the better pet food supply stores in the area. The staff is friendly and the store is clean. I'd like to know if the staff could have access to the cats even though they are sold through an outside organization? This way they could be shown and kept cleaner.

My pup had an appointment that was cancelled last minute due to the ONE groomer they have being “stuck out of town”. More like stuck in bed. This is ridiculous! I made his appointment well in advance. But I should’ve gone with my first mind to get him groomed back at Petco in Macedonia rather than giving anything in Maple Heights a chance. HIGHLY DON’T RECOMMEND!

Nice people. Got a fish and his name is Binbin, but i saw a interesting poster. Is it a new anime?

This was my first time at this location & with this provider. I had the pleasure of meeting Dr. Neil & his staff and I'm glad I did from the time I came thru the door the great customer service started. everyone was polite, personable, knowledgeable and the service was in & out in a timely matter I couldn't have been happier. I was originally disappointed that this was the only location & doctor available for this appointment & being a month away for an appointment I was disappointed but I have to say it was worth the wait. I don't drive & it takes me 1 hr 40 min on the bus to get there and this experience made me decide that I'd like to continue coming to this location & Dr. the distance doesn't matter when you get good customer service. Thank you so much we will be back.

I've been going with this eye doctor for a good while and so far I have no problems everything is doing well my eye is are gotten a lot stronger and better especially wearing my reading glasses and also sunglasses give you five stars Mr doctor Neil F. Sika, OD. keep up doing a great job Mr Neil God bless you and your family stay safe stay strong stay healthy

Very personable, knowledgeable, cared about concerns.