Reviews

I had a fantastic experience with Idoc! The staff was incredibly patient, passionate, and knowledgeable. They made me feel right at home, and I was thrilled that all my vision needs were met. I highly recommend Idoc for their exceptional service and welcoming atmosphere.

I cannot recommend idoc Optical highly enough! In the few years I've been going to the practice, they've delivered my top three favorite pairs of glasses of my life. They have a superb selection of frames and truly help you think through comfort and style without sacrificing either. Anthony has the eye for just the frame you didn't even know you'd look great in. Dr. Golriz herself is very thorough and committed to your good vision and eye health. When she discovered a concern she wanted me to see a specialist about immediately, she worked the phones herself to get me into an appointment before the long holiday weekend. The service from everyone on the team is exceptional and top notch.

I've been going to this business a long time, and recently couldn't believe the bad service experience. An Asian woman wearing a mask asked me how I was doing, to which I replied I was tired after serving a ton of people at a bar all weekend. She then gave me her unsolicited opinion about how she hated alcohol. I respectfully received her opinion, but after I ordered my expensive contact lenses she used vulgar slang telling me to "putz on in again and pick them up when they're ready." This is the last type of conversation any one wants to hear after doing honest work and spending their hard earned money. She left me feeling disrespected and like my business was unappreciated.

I highly recommend Dr. Bindal for exceptional eye care. During my visit, he and his team were professional, attentive, and made me feel comfortable. Dr. Bindal suggested trying bifocal contact lenses despite my past frustrations. His confidence and knowledge convinced me to give it another shot, and I'm thrilled with the results. The new prescription he provided has been a game-changer, exceeding my expectations with exceptional vision clarity and unmatched comfort. If you're looking for excellent service, I highly recommend Dr. Bindal and his staff.

Despite being busy they saw me on time, the receptionist was able to answer all my questions regarding what would be covered by my insurance and what wouldn't, and Dr Lee was great.

I was looking to get mine and my daughter's eyes examined. I called one place and was instantly disappointed with the customer service over the phone, but was able to schedule an appointment for myself. I called a different place for my daughter's appointment, which was New Vision. I got the total opposite experience already just over the phone. The gentleman that answered was kind and courteous and scheduling took less than 3 minutes. Skip to my daughter's appointment, we arrived and were seen by the doctor almost right away. The waiting room was well lit, clean, with plenty of seating. This was my daughter's first time getting glasses, and I could tell she was a little intimidated by it all. The doctor had such great energy, cracked jokes, and really put us both at ease. I mentioned to the doctor I was needing an exam and glasses as well. I wasn't planning to be examined, but he looked up my insurance, and upon approval examined me on the spot! We picked out our frames, and after 2 years of squinting and struggling, I FINALLY have my vision back. I can't believe how easy it all was! 100% would recommend, come here for excellent service and amazing, affordable selection of eyewear.

The experience I had was amazing. The staff are friendly and the doctor has a sense of humor. Makes you appointment go smooth and fast.

Me and my son have gone there for the past couple of years. I’ve been trying to be patient because the eye doctor is great but all the staff is so unprofessional, Hispanic they’re rude , racist, and they’re only nice to their own kind. I have sit and I have witnessed it the man receptionist is mean, doesn’t give you a chance to talk always over talking you and the lady act like she doesn’t know anything or speak Any type of English is unprofessional when your dealing in customer service, now the new young guy is just like the older gentleman RUDE but I’m pretty sure they don’t have no problem with billing anybody’s insurance or Medicaid.

I love this place! Everyone is so nice. They Have state of the art machines and a great selection of eyeglasses. Dr. Fraire is awesome, Rex is wonderful and Eymis is so nice. Love this place!

I love the care I receive from Dr. Garr. She has been the best part of my care team for as long as I’ve lived in DC. She’s friendly, patient, kind, and she always makes me feel like she’s listening. Everyone in the office takes incredible care to make sure that my experience is a positive one. This includes the front desk staff and office administrators, some who I have known for years.

In DC for work. Dropped my glasses on the street Friday afternoon. They were able to make me a replacement stat to help me see enough to get me over the weekend and Monday, Truly life savers! Rex is the man!