Reviews

I felt unimportant to the woman assisting me with my lens replacement and I had brought my new frames from my work and she dropped and slammed them several times on the counter. Also she kept assisting other people while she was helping me and it made me feel less important. Plus she was kind of rude to another employee in front of me.

This individual named Kouros who considers himself a physician is scamming patients. He does not evaluate patients directly instead he evaluates multiple patients at the same time and then bills the insurance carrier. Elvira called me today from billing office after 2 years asking for payment, and in return I asked for evidence/video to produce to demonstrate that professional services were rendered, Elvira had no evidence to justify that I was evaluated by him in a professional manner. This particular office is engaged in insurance fraud and patient abuse. Rumor has it that other patients have taken notice of this person's unethical behavior. Again if no professional service was rendered then Kouros you have no right to collect funds because there was no benefit to the person who you pretended to be your patient.

Awesome experience all around. very informative about the processes and answered any questions i had. the whole staff is so friendly and make you feel like family! good selection of glasses and lens options as well!

Dr. Hildreth is very thorough especially since I am type 2 diabetic, he goes the extra step to insure my eyes are not being affected by my diabetes. I appreciate his one on one attention to my eyes.

These people are the WORST to deal with. I couldn’t get in to see their optometrist anytime soon, because they’re all booked up. So I went somewhere else to get my new prescription. Came back to Sam’s club , so I could order a trial pair, seeing as they don’t make my new prescription anymore with my current lenses. I’m told they won’t give me a trial pair because I went to an outside optometrist! Seriously told me I’d have to BUY new contacts, without trying them out. ARE YOU KIDDING ME? I’ve been coming here for glasses and contacts for 5 years! Never again, and honestly I’m probably going to cancel my membership to Sam’s because it seems they have becoming less and less costumer oriented, and treat their patrons like trash.

Amber has helped me many times while finding glasses and recently when I needed my glasses adjusted JUST before they closed. She was very gracious, knowledgeable, did a great job, and is always a pleasure to have help me. I love that Costco has the best employees! Such a great company and location! Amber is why we will keep coming back to this location for our vision needs! Thank you, Amber!

Doctor Yung performed surgery for both of my eyes ( cataract) and I am so gratitude for the successful results. I now can see good . Thanks to doctor ‘s professional skills in surgeon for cataract. He also … More

Dr Obertynski is very kind and knowledgeable. Her office staff is extremely rude and unprofessional. Masks are no longer required and none of the staff were wearing masks. I politely asked Chris to wear a mask and he became rude and disrespectful. I was laughed at by one of the staff and she was shaking her head every time she saw me. Juvenile behavior. I think the staff would benefit from training on professional behavior towards the patients and how to treat others with respect.

I had AN AWESOME EXPERIENCE!!!! I worked with Hailee and Megen , they adjusted glasses for me. A whopping 4 pairs ! And they did an amazing job on each pair! I am so happy with the service they provided.

Dr. McDaniel is extremely thorough and kind when addressing any concerns I have every year when I come in for my annual exam. He has also been a great help to my husband when he was dealing with some scary medical issues too! My 6 year old is a patient of Dr. Manes and we also are extremely pleased with his kind manner and patience with dealing with a fidgety kid!

I called Dr. Greenley as an ECP to help solve an issue with a mutual patient. The patient originally saw Dr. Greenley, but had to go to another doctor at the office for a recheck exam. Unfortunately, neither rx was working for him, so we reached out for assistance. Dr. Greenley would not cordially talk to me or listen to the issue the patient was having. He was very abrupt and kept telling me to fix the problem. I am, in fact, not a doctor and not authorized to change a prescription. Dr. Greenley kept emphasizing that the issue was our mistake and that we needed to change the seg ht of the glasses. We did remeasure and mark up the glasses but could not go any higher. We came to the realization that the 2nd rx reading power had decreased which is why the patient was having trouble. His old rx was a higher power. Finally, Dr. Greenley agreed that it was the issue, but insisted that I could change it. He said it was not their fault even though they are the ones that changed it. At no point did I asked for him to pay for it, just change the rx back with the appropriate add power. Again, Dr. Greenley was rude, abrupt, and would not let me or the patient explain the issue, instead he said to fix it and hung up the phone. After having his assistant call and ask for the fax number, he sent the wrong prescription. We had to get another doctor at the practice to correct the issue. It is very frustrating to not have a doctor listen to you. Later that day, a different patient came in and said they had an awful experience . . . with Dr. Greenley. The reviews on this doctor show this is the norm. I would be embarrassed to work with him treating our mutual patients this way. He has a record of being rude and condescending, especially towards women. I would steer clear of booking any kind of appointment with him.