Reviews

I will definitely recomend Dr Jeffrey Saga, specially in an urgent situation like I had this morning when I woke up with a Big infected eye, so I decided to call some other places before but no one couldn't give me an appoitment right away, I kept looking on google when I found this place near by my house, I called but they were still closed by that time but for my surprise they leave a second option on the phone to call another number instead, Dr Jeffrey picked the phone and told me to come right away. As soon as I get there, they let me come in to be check. I would definitely recomend this Dr to anyone, specially if you need an urgent care.

Very impressed. Virtually no waiting. Jeremy was very helpful & easy to talk with for the prework. Dr. Belen was amazing. He has a great gift in explaining what he was doing & his findings that I could clearly understand.

I have been a patient of Dr. Altman for 10 years. He is great, thorough, kind and explains everything to the smallest detail. The entire staff is very friendly and patient. I have been recommending Dr. Altman to all family and friends. I have made my brother come and visit this office from Miami! Go figure... Very pleased with the service.

Dr Singh was very helpful and extremely knowledgeable. She performed a detailed examination without any time limits and explained the diagnosis very well.

Had a somewhat stressful day thinking I needed a procedure done emergent but ended up leaving the office after seeing Dr. Platt feeling much better and happy with the experience and NOT needing the procedure done after all. He was very thorough and explained everything for me so well. He also answered every question that I had. He made it a point to be very clean and sanitary during my exam as well which was reassuring for anything on the face, specifically the eyes.

Great service, friendly welcome but when I received the prescription email I tried to follow up and haven’t heard back. Will give them a call, but I should be able to have questions answered in a timely manner/invoice sent over if requested. Thanks!

I’m very disappointed. I went to see DrAtie for new eyeglass prescription &attempted to pay with my cal optima insurance. Dr.Atie is an optometrist, not an opthamologist. Not a medical eye doctor. She still tried to diagnose me with a medical eye issue. She also expected me to pay for the “treatment “ for said eye issue out of pocket even though I came to the appt using my vision insurance. I felt that seemed deceptive so After my appt I contacted my medical insurance to sort out why I was expected to pay out of pocket for “medical grade eye drops. I then found out that since she’s an optometrist not OPTHAMOLOGIST, it’s against the law for her to diagnose me with any medical issue. So, after Learning that , I went back to her office. She refused to speak to me after I explained what my insurance company had told me. She instead had her staff stonewall me and humiliated me by talking down to me In the waiting area so everyone had to listen to me try to explain that I needed a prescription to take to the pharmacy. Also during the appt while I was trying to use my insurance to pay for my glasses Her staff just kept trying to convince me to purchase Armani designer eyeglass out of pocket. Every time I attempted to ask her about the frames covered by my vision plan she just kept trying to call my attention to the more expensive pairs that my plan doesn’t cover. She also tried to convince me to get the most expensive lenses that again my plan wouldn’t pay for. Before I left my appointment I again attempted to get further clarification on how to get reimbursed through insurance for the treatment drops bc I assumed it was part of the appt so that should mean my insurance covers it at the appt. They still expected me to pay out of pocket. I also didn’t get a physical copy of my new prescription so I had to waste my time going back the next day. Just about the worst optometrist appt. And She denied she had given me a medication or treatment for the eye issue she diagnosed me with. I think she is balance billing her Cal optima patients( making them pay out of pocket for unnecessary issues in order to get more money- the money Cal Optima isn’t providing) in order to line her pockets. And that is fraud. she DID state to me that I needed these items to cure a medical issue. If she were honest she should have told me that she is only able to prescribe glasses, as an optometrist, but she is not an OPTHAMOLOGIST, an actual Medical eye doctor. She also didn’t allow me to ask questions about why I would be required to pay out of pocket, nor did she tell me why she wasn’t giving me a prescription for it. So she did a lot of double talk yes it’s a “ treatment” - “ but it’s Not a medication,”I looked it up online and does require a prescription-I called my insurance when I got home and they acted immediately to get me a prescription to my pharmacy and to conduct a fraud investigation, if you want to go see this practice just know your rights and the laws. As an update, I was able to file a grievance, and I guess my insurance called the office to let them know they will be investigated. They decided at that point to provide me the refund. When I went in today to get my refund, the staff Anna, the one who tried to get me to buy out of pocket glasses, attempted to pull me into a verbal confrontation about my posting this review. she said " your review is out of line, it's out of line" INSTEAD of giving me my refund, she asked me to come by to confront me. What kind of psycho do you have working for you Dr.s? I reported her aggressive inappropriate behavior to my insurance again. It's not out of line to tell the truth. I guess she wanted me to retract this review but I will not, if it' saves other people time, the hassle and money. this place just sucks.

Not Customer Friendly at all. Been coming here for 3 plus years. They wont let me order contacts or glasses without being seen by the Dr. Prescription hasn't changed. But just want Money Money Money. Really needed an Emergency pair of … More

The greatest team ever! The salespeople are awesome! Superior customer service, attention to the detail and very fun people! The most professional doctor explains everything and the visit goes so smoothly! I’ll be coming back! Outstanding experience! Thank you!