Reviews

Came into the store on the 23rd of Aug. Unfortunately I don’t know the ladies name that helped me but she did an amazing job at repairing my glasses. For the first time since I got my first set of glasses a year ago from the VA, they have felt great while wearing and fit snuggly. Thanks a bunch. I know she had birds that she owned but thanks for the great help.

Very thorough exam. Dr was great and very helpful. The staff was friendly and helpful as well.

We started using Parkside because a family member worked there. In the past 12 to 18 months, there must have been some changeover in personnel because things have become significantly worse and we will be seeking Eyecare from another provider. These issues, in no particular order are: 1 - while being seen for an eye appointment, we were (4 of us) taken for the additional (and optional) screening. We were therefore charged for the additional screening. However, we were never asked nor was it confirmed that we were seeking the extra screening nor was it confirmed that we wanted to pay for the extra screening. 2 - while waiting to be assisted in our frame selections, we were forgotten about and left to ourselves for over 45 minutes. Both I and my wife needed to get back to work and already knew what frames we wanted. Yet it took 45+ minutes to be assisted, and the woman who finally assisted us had to take multiple attempts at doing the basic math required to estimate our final bill. This ultimately led to an additional over-charge that we were called back for in order to correct. 2a - while we did process the refund for the overpayment, they STILL didn't refund the full amount due to us and we are pending additional funds to come our way. 3 - lastly and most importantly. When we decided to change to another optometrist, we requested our medical records. I am admittedly unfamiliar with HIPAA laws. However, it seems a little not okay that my entire family's optometric medical records were sent via insecure, and unencrypted, email to an account I rarely use anymore due to its compromise in 2008. 4 - additional item to note. When we made it known that we would be seeking care elsewhere, nobody seemed to care. Instead, we were firmly informed "other optometrists will charge the same as us." we are astonished that this was the response considering our issues listed above. The personnel in the front of the office are seemingly tone-deaf to the needs and expectations of their clientele. It may be that we are near the end of the year and everyone is stressed over the holidays. However, it should NEVER be acceptable to mishandle medical records nor should it be accepted that a customer (patient) be over-charged and under-paid when refunded. Costs for medical care and insurance will surely continue to rise, but the lack of care and discretion has driven my family to seek better care elsewhere.

This was my first visit and I had a fantastic experience. The space and staff were all very welcoming and friendly! Dr. Sara took time to explain her findings with me and Nikki was so kind and honest in helping my find my new glasses. I am so happy to have found this place!

Very expensive never paid that much for a pair of glasses anywhere else last year.

I’ve been a patient of Vaske Vision Care for over five years now, and would absolutely recommend them to anyone who is searching for a highly skilled, affordable optometry practice. Dr. Vaske is up to date on the latest developments in his field, he’s an excellent communicator and genuinely cares about my sight. Convenient Saturday hours, great location and the office is organized and runs well. A++

Dr. Hill was so kind and caring. He made my 6 year old daughter’s first visit easy and comfortable. We will be back for sure! They’re also doing a great job with social distancing and cleaning between patients. I was very impressed.

This clinic is the best. I recomnd this place to everybody. The doctor is very lovely. The persons that work there are so nice and lovely too. They treat you as if you were at home. I will never change this place . I love it. :)

This was my first experience here. It was completely unlike any eye exam I ever had. For instance all the high tech instruments that measure your eye health, are spread out before you. I got to see images of my optic nerve and macula. Super cool! All test results ere electronicly transferred to an on-call optometrist, who pops -in remotely to discuss with you. This all happens effiecntly and seamlessly. In fact my results were reviewed by two optometrists, which helped to fine-tune my prescription. The in-person technician and eyeglass salesman went above and beyond. This was an awesome experience. I will definitely be back!

Dr. MARSHALECK has taken care of me and my very extended family for decades. His kind, loving professionalism is not to be found anywhere else in my experience. We love and trust this man and his staff. We are truly blessed to be in his care.

Explains everything. Good humor and professional. Looks at treatment options and very thorough. Excellent follow up.Easy to talk to.