Reviews

Good experience and very professional staff. I'm happy I found a place I can actually come back to!

Super smooth and fast experience, the staff is beyond friendly and helpful

HORRIBLE! Customer service! They make you wait over 1hr of there appointment! The Bitter man on the front desk screams at you across the room to turn off the low volume on the phone.Then the Medical assistant refused to let me in the room with my mom.SHE DOES NOT SPEAK ENGLISH this place is beyond bad! Stay AWAY. This place is a joke and makes Loma Linda hospital look BAD!

Whether you have other options or not, do not come here, very bad experience, when I came to the front desk I was told my appointment was cancelled and I didn't know it! The management is chaotic and the attitude of the front desk staff is extremely bad, you can't trust your precious eyes to such a medical team!

True, sometimes you can wait a long time to be seen. However, the office takes urgent eye visits and gives priority to such patients. I know because I have benefitted from this policy. From a medical standpoint, the care is excellent. Dr. Serapina and his support staff are polite and caring. I highly recommend them.

All of his staff are wonderful people, including Dr. Bozner himself. Good people always spot on with his. Evaluation and prescriptions for glasses and contacts. Very thorough. I’ve been seeing Dr. Bozner for 46 years

I been there for so many years. And all of the girls are super sweet and make you feel really comfortable. I had my visit today and the doctor was super sweet. I got my glasses and they explained me very well about options I can put on my lenses and what is better for me . I definitely recommended is very clean and fast to see you .

I’m so grateful with Dr Bozner, he took his time to check my eyes and explain all my concerns. He is very knowledgeable and professional. After a couple of bad doctors finally found the one that cares for his patients. The front desk ladies are very polite. I had a great experience at this place.

Brought my 6 year old in for her first eye exam. The front desk was very friendly & helpful. Dr Romero was absolutely amazing with my daughter. He was patient and friendly. He made sure to explain the exam thoroughly.

Staff is polite. Dr Vince Romero is kind, friendly, polite, patient, compassionate, & speaks softly but calmly towards everyone. Would definitely recommend him.

I went into The Optometric Group in October of 2017 for an eye exam and found Dr. Trung Tran to be exceptionally helpful. He comes across as knowledgeable (sounds ridiculous, but it matters), courteous, and patient. He indulged me while I … More