Reviews

Just an absolute terrible experience ordering glasses.

Hello, I would like to take the opportunity to thank Sonya READ for the excellent job she is doing at Richmond Vision Care Optometry. She is positive and agile, very patient and attentive, caring and kind. She provides an unmatchable customer service with a tremendous quality of service. What is more, she has a great sense of humor and makes sure you have no questions unanswered before you leave. Outstanding professionalism and patient care. She is a true valuable asset for your company. I am already looking forward to my next visit! Mariana Jowharchi

My most recent visit in January 2021 went smooth and quickly despite COVID restrictions. The staff was nice and communicated clearly throughout the visit. The office felt safe through each step of my eye exam and the staff were helpful from the check-in at the front to helping me pick out new frames for my updated prescription.

Friendly . Very reasonable price . Professional services.

I had a great experience here. This was the most thorough eye exam I've had, with state of the art equipment. Dr Way addressed all of my concerns effectively.and efficiently. The staff- Liberty and Sidney- are knowledgeable, friendly, and helpful. From the first step in making my appointment, through the exam process, insurance benefit questions and.frame selection, I have experienced nothing short of stellar service.

Thank you Dr Yu and staff for your wonderful service and support. My first appointment with your office proved to be a very pleasant experience. Everyone was very friendly, time efficient and patient. Dr. Yu your thoroughness throughout my examination left me feeling very satisfied regarding my overall eye health and I look forward to our next visit in 2024.

It’s a nice small optometry in an old town vibe. Very kind and friendly workers with a big smile. Definitely recommend coming!

Dr. Roeske was very calm and answered my questions for my stye removal procedure. It was my first time meeting him and that made me feel more comfortable. First, Elida was welcoming and also had a calm demeanor which started the appt off well. Then I met Erika and Dr R. Really, the team was all smiles. The procedure went well. He communicated what he was doing which I appreciate as I was nervous. It took about 5-8 minutes and I was done. If this happens again, I’d request Dr. R, highly recommend!! The pictures of right before the procedure, right after, and the following day once my swelling went down.

Great Dr. knowledgeable, great surgeon, but most of all kind and very human and personable. I felt he really cared about my well being, doing a highly professional work, and was definitely not in medicine just to make a buck.

Dr. Richmond Rieske, is a knowledgeable, talented, and caring ophthalmologist. He did my cataract surgeries. It is a huge gift to be able to see better than you ever have in your entire life! Some of my friends did not go to Pacific Eye Institue for their surgeries, and they ended up seeing halos around lights while driving at night. I’ve had no such problems. Dr. Rieske also has gotten my glaucoma under totally under control by using laser treatments and prescription eye drops. His office sends your pharmacy prescriptions and by the time you drive there, your drops are ready for pick up. Occasionally, I’ve seen Dr. Andrea Ching, who is my husband’s ophthalmologist. We both think that Dr. Ching is also an excellent physician. I highly recommend Pacific Eye Institue for all patients. If you want a check up or if you have any eye concerns, don’t hesitate, just make an appointment with Doctors Rieske, Ching, or any of the other fine doctors of the Eye Institue!