Reviews

The ophthalmologist I saw was truly exceptional. Dr.Phyo was very knowledgeable and experienced, and she took the time to thoroughly explain my condition to me. They answered all of my questions patiently and comprehensively, and I never felt rushed or pressured. They also provided me with various treatment options and helped me choose the best one for my needs. I highly recommend the United Health Center's ophthalmology department to anyone looking for excellent eye care. They offer a combination of friendly staff, skilled doctors, modern facilities, and advanced equipment, all at an affordable price. My experience was truly positive, and I left feeling confident and informed about my vision health. Thank you Dr.Phyo and front desk Alexis , Jacquline and Brittany

One word, rude! The receptionists are all rude! They will not care about you or your time, they will also tell you it’s not their job to verify insurance, and will refuse to check you in. So what is your job??? Dear United health center, you are paying your receptionists to be rude! Unprofessional! Worst customer service ever experienced. They also threaten to refuse service and cancel my appointment because they couldn’t pick up the phone to call the insurance to verify information they do not have even though proof of insurance was provided. This information should have been verified before I arrive when all the necessary information was provided to you. The manager blamed it on their ignorance. Ignorance is not bliss and does not excuse you from being rude to patients.

Worst Receptionist ever!!!! Everything was fine I asked her about my prescription number and she did it for me but I forgot to mention my sister prescription she then looked at me and give me a big sighhhhhhhhhhh with attitude, how disgusting. Please don’t treat your patients with disrespectful manner. If you can’t handle customer service, work somewhere else. Also, another man came right after me and she talked to him as if he was dumb!! Girl bye!!!!!

Worst place to go to. I got my glasses a little under a year ago with this place. A screw fell off and I took back in with them because they had guaranteed me a warranty for 1 year. It’s not even a year yet. Before I went to the office, I called and asked them about it. They were straight up unprofessional. Esther is the person who I talked to. A very rude person and didn’t even consider opening the case that my glass was in, to see it’s condition. She just denied it. She told me I needed a brand new frame. Because it’s broken. How can she even tell without even looking at it? When it was just a screw. Never going back to this place. Keep your distance guys. Granted Dr Fong was a very nice person, but she needs new receptionists for sure.

Dr. Anna Fong is just awesome! The service she provides is stellar! She introduced me to the best lenses I have ever used and it has changed my whole visual outlook. I can see so much better! She is the best!

I had a good experience Dr. Fong was very informative and helpful, her staff was very nice, attentive, professional and a good atmosphere. I'm so glad I made the appointment to judge for myself, the bad reviews can be very misleading and must be old, her current receptionist was so happy and cheerful. I was also able to get an appointment within a week.

The new manager Felix is great. It was my first time buying glasses and he made it really easy.

I wasn’t aware that we could get glasses with my jcpenny card ! Awesome promos

Helped me out with glasses 🕶️🤓 great service …

I have been a customer of Lifetime Optometric for 4 years. Dr Staci is personable and takes time to explain eye care options. The medical assistants are also friendly and helpful. They always explain each step of the eye examination process in detail.

Excellent overall experience and service, from the exam to the doctor and the gal that helps you decide on a pair of glasses. I already knew which ones I liked and they will give they're honest opinion on them. Mine were a go! Thank you team and I can't wait to get my glasses!