Reviews

Dr Chandran and his amazing staff are absolutely, with no doubt, one of the most kind and courteous Medical offices in Modesto! I have been a patient since it first opened its doors. Keep up the great work!

If one could enjoy getting a shot in the eye every month,you might suspect that they were insane. But, surprisingly, I look forward to my appointment. Do. Katz is skilled,, involved friendly, and charming. All of the assistants are caring and sweet. So, yes, I’m crazy. Crazy about Advanced Eye Care Center. After being a patient for many years, I recommend them with confidence.

When you call for appts. or general information. The staff are very pleasant.

I went to Tri-City for a new pair of glasses, but the ones they made were not what I asked for. I specifically told them I didn’t want bifocals or a split lens, yet they made the top half for distance and the bottom half for reading. This design strains my eyes and makes the glasses unusable for me. I expressed my concern when I picked them up, but I was not offered a solution, adjustment, or refund. The lack of communication and poor customer service has left me very disappointed. I expected better professionalism and attention to what the customer actually requests. I do not recommend this place unless you want to risk being ignored and stuck with glasses you can’t use.

0 stars I was not at all satisfied today. I arrived @10:10am for my 10:40am appointment. I checked in and sat and waited my turn. I saw people signing in after me get waited on before me. I went up to the desk @11:00 asking the receptionist when am I going to becall for my late appointment. She proceeded to say she knows but they are short of staff, as she was talking with me 4 or 5 techs where standing in back of her talking and laughing. I asked how much longer ( suggesting one of those young women could help me) the receptionist stated she didn't know but not much longer, mind you it's 11:15 40 minutes after my scheduled 10:40am appointment. I stated " I want to cancel this appointment, no wait a minute I will find another place with better customer service "...I did state to the receptionist that she didn't have a clue on want is good customer service is..because all she had to do was call me up to the desk and say" we are short of staff and you may have a wait...I would have understood..but to sit and see people go before you who just came in the door is very upsetting!!!! What happened to training staff on customer service??? I would not recommend this place after experiencing this type of treatment! I didn't even get"I'm sorry for any inconvenience you are experiencing since we are short of staff..NOTHING WAS SAID TO ME ALONG THAT LINE..CUSTOMER SERVICE!!! No Stars today!!

Received both verbal and written information. All questions and questions I didn't even ask were answered. My dread of eye surgery was abated. Still not looking forward to the brief surgery, but looking forward to improved vision again! Treated with respect and kindness, not rushed through the various tests and procedures of post op.

Dr. Sepulveda is an extraordinary ophthalmologist specializing in several eye conditions and diseases. I never thought I would be able to see as well as I do after my surgeries. I also felt comfortable with his sincere patient rapport as well as his down-to-earth highly professional office; no pretentiousness, the focus is on excellent care.

Similar to other reviewers, I wouldn't recommend NC Eye Associates unless you enjoy paying to have your eyes checked on a yearly basis and plan to pay double for your frames and lenses. I had an issue with my lens popping out of the frame … More

Had a basic quickie eye exam to get an updated glasses prescription. Had asked pricing for medicare recipients before making appointment and paid what they asked at time of service. Medicare later paid an additional $112. Thought that was … More

This LensCrafters had the best discounts I've ever seen at an eye care store. I was able to buy two pair of luxury eyeglasses (one prescription Ralph Lauren and one pair of Rayban sunglasses). I was also able to purchase them on my LensCrafters credit card. I even hit the target amount I had planned on spending. My store associate was so kind and helpful too! I WILL be returning to this store in the future for more glasses!