Reviews

Undergoing my blepharoplasty procedure at Natural Vision with local anesthesia was quite surprising for me. The fact that I could open and close my left eyelid without feeling pain truly speaks to the effectiveness of the anesthesia. Throughout the surgery, my surgeon guided me through various movements to achieve optimal results, assess symmetry, and make necessary adjustments. This collaborative communication was crucial in ensuring the desired outcome and my overall comfort during the procedure. My experience reflects the precision and care exhibited by my surgery team. I firmly believe that my ability to control my eyelid movements played a vital role in our joint effort to achieve the best possible results while prioritizing safety and satisfaction.

We had a wonderful experience at the Clovis clinic with Dr. Israel, and then with a follow up appointment the next day with Dr. Pazirandeh. The office responded quickly and got us in immediately with no waiting. The staff was friendly and knowledgeable, as well as super patient with my teenager who came in for an emergency exam for the first time. The doctors made us feel right at home and comfortable with every step of the process. It is wonderful to find an Optometrist who is both knowledgeable and friendly.

Dr. Kaye is so professional and knowledgeable. Did an excellent job on my cataract surgeries. 👁️ Will definitely recommend Dr. Kaye to my family and friends eye needs. Thank you Dr. Kaye and staff for restoring my vision and caring for my vision needs. …

Dr. Huynh is the bed in Fresno. I have been wearing the same prescription glasses for the past 12 years because every time I wanted to change them, no one ever got them right. So I finally decided to go tocostco and that is how I found this exceptional doctor who got my prescription glasses right for the first time. I was so excited that I bought four pairs of them at once just in case she relocate. She is just fabulous. I highly recommend her to anyone in need of eye care. wachange them, no one ever got them

This Dr. gave me a wrong prescription. She prescribed me reading glasses. I am nearsighted. The receptionist was a hot mess--- her desk was super disorganized, poor multitasking skills and social/ customer service skills. The exam room experience was no different. I passed on getting my eyes dilated, because I didn't feel comfortable nor that I was in "good hands". There was a lack of professionalism and expertise. I am using my old glasses because, the new prescription is straining my eyes. I should've just stuck with Eye-Q.

I had gone in for a contact lens exam after not wearing them for a few years and was told that my prescription had changed dramatically. I gave the trial pair over a week of wear before the follow-up appointment. I was unable to focus on most objects, being unable to see in indoor light or read text either far away or nearby. I completely lost all near vision -- everything was far too blurry to see. I was unable to read text on my computer screen even from 1 - 3 feet away. When I went in for my follow-up exam, this optometrist told me that it was normal and that I needed reading glasses if I were going to use contacts. She did not address my inability to see far away. When I asked then why I was unable to see indoors, she proceeded to explain to me that it was because my pupil was dilated and working too hard. I asked her then what would be the point of having contacts if I would be unable to see indoors or close up at all. She listed a number of activities where that might be feasible, like sports, or driving (as if my inability to read street signs wouldn't make me a complete danger to everyone else on the road). Instead of attempting to fix the issue, this person tried to tell me why it was perfectly reasonable to expect wavy text and blurry objects. On top of this, the prescription glasses I ordered gave me blinding headaches. She had me schedule ANOTHER appointment 10 days out to address that issue. When I suggested that the prescriptions were wrong, she said we would address them at that point, "With the same doctor that did your exam". Um....she WAS the same person who did my exam -- and there are no others in this office. What did she mean? So at this point, I have been told that contact lenses will only work for sports or being a menace on the road. And the headache-inducing glasses will have to wait until next Saturday -- nearly a MONTH after the initial exam. I'm wearing the old pair I got at Eyeglass World -- and able to see up close (both on the computer and while reading) and able to see far away -- although again street signs are blurry, they aren't nearly as bad as they were with both the contacts and glasses. My wife says I should get a complete refund (since clearly the prescription was wrong in both cases) and go down to Fogg, Maxwell, and Lanier. They did our daughters' glasses with no problems. I'm not even sure why I went into this place. I was swayed by the cheap prices. I guess you get what you pay for when you buy prescription lenses out of a warehouse. Stay away from this bargain-basement optometrist.

Patients are treated like a herd of livestock. We are told it is a 1 to 3 hour wait, with an appointment! We've been waiting in the main waiting area for 1 hour and 45 minutes and still have not seen the doctor. Just because the majority of the patients are seniors does not mean their time is not valuable. Patients are just a herd of livestock being herded through! So sad, it is totally about money and not the patients. This is not acceptable. **Thank you for your response. We normally drive from Fresno to the Eye Q Vision in Selma, there is rarely a wait, and if there is a wait it is normally 10 or 15 minutes, not 2 or 3 hours. But most of all, the staff in Selma is extremely kind!! Patients are treated with courtesy and compassion. We aren't sitting in a packed waiting room being almost assaulted by multiple staff "screaming" out patient names. The environment in the Fresno office is stressful to say the least. Stacking 4 and 5 patients for 1 appointment time shows no regard for the patients. You might want to take a second look at you patient handling in the Fresno office. Again, thank you.

Long wait and they told me to always expect at least an hour to an hour and a half wait anytime I come. I feel this is rude and unacceptable. I was actually impressed the first four times I came here that they got me in and out in such a timely manner that I bragged about it. However after being told this and having to ask to reschedule or be seen quickly because I had other appointments for the day. They did get me in however, I was late to my next appointment. For me personally, I feel this is rude to schedule an appointment for somebody ask them to come at 3:10. My appointment with the actual doctor was at 3:25 (according to the check-in screen). I am always at least 10 minutes early so I got there at and things went as always they were prompt saw me fairly for the first few steps, but then I didn’t actually See the doctor 4 PM and this was only because I told them I had to either see him or reschedule. They put me in front of about four people to get me in and then I ran late to my next appointment because of this rude scheduling situation. I really like the doctor however, this definitely has me questioning the way they schedule and value people. I was so far behind and stressed about being late to my next appointment that I didn’t have any time to ask the doctor any questions that I may have had, nor did I have time to put my on my contact back in or make another appointment. Seeming I have a career that runs by a schedule I just feel like this is inappropriate and rude.

I had a good experience with my appointment at EYE-Q - Fresno. Minimal wait time, used the kiosk to check in, friendly staff. The specialist I saw and the accompanying staff person were professional, good with communicating and listening, and were clear with the recommended next steps. Appreciate them.

Everyone is so nice and friendly. Great customer service

I went there today and it was an awesome experience. I called a few places and it was the best price around. I got my glasses and contacts prescription and it was quick and fast. They take walk ins! Dr. Kaur is great!