Reviews

Don't get Oakley glass - Warranty is not covered if the temple is broken within 3 months. Service is very poor

I wish not to be writing this review. I have had a worst experience. Product is very expensive. Glasses were not adjusted and crooked, lenses are not good quality, nose pads are the cheapest and different lengths. Must know what you're getting and ask for it, than you're not liked because you are knowledgeable. Takes long to get it done. Don't trust. Sales lady is sweet but technician abviosly don't care for people. I'm very disappointed.

I don't recommend this clinic for the following four reasons: First, the clinic is short of new and fine medical devices and equipment. Second, the service attitude of staff there is inhospitable. Third, the service quality is not very good. Last but the most important, they refuse to improve because they delete or hide any real comments on their service.

I recently went to Carlmont Optometry to get a vision checkup for myself and my kids. Dr. Wong and her staff are kind and patient. Dr. Wong is extremely thorough with her assessment, and she really cares about the well-being of her patients.

I gave 2 stars because I don’t know how the actual doctor is and they may be great. I will also say the staff I have talked to are very friendly. Here’s where I have the problem. I have waited 2 months to get into see someone anywhere because of eye problems I need to get checked on but also I am out of contacts and need glasses as well. Anyway, I had another appointment with another place on the 11th but I got in touch with here and could get in today so I cancelled the other. Walmart DID try to call to “confirm my appointment.” The voicemail literally says, “please call this number to confirm your appointment and avoid a no show fee.” Yesterday was a holiday so I called them this morning to confirm and ask a question. They just informed me after they told me the other day they take my insurance now they don’t. Now I have cancelled another appointment and can’t get in to see someone when I need to go before next week (because I won’t be in town next week possibly). Now I don’t know what to do. Yes I will admit I hung up abruptly but I was trying to not get upset as I have been waiting to see somewhere a while and have cancelled the other one. This should have been know and I understand mistakes are made. I make them a lot but it should be honored after this was already made and I should have been seen. I feel like this should’ve been made right after I was told something else.

Very efficient and thorough eye exams, friendly, answered all my questions, and took the time to get my prescription right. Decent selection of frames. Prices for glasses seem high, but I've only compared to Zenni online, which is very cheap.

Dr. Tran is highly professional and competent, providing thorough care and counseling during eye examinations. He closely listens, taking time to answer questions. Truly excellent eye-care. Compliments, as well, to Xochil who always offers quality assistance.

Great office. Everyone is very professional. I really like my Dr Chan.

Dr Davis is Friendly and Kind and explains everything she is doing as she is examing you. The office is bright and clean and Marge is a whiz at helping you pick the right frames. They are an A+ team!

Very nice and they help people very well and they are good with their patients I've been going there for years and they are very nice ever since I've been there they have been very good to me and to doctor Jesse and Melissa Owens you both have been so very good to me for all this year's so to anyone who go to the optometry you will get good care from the doctors