Reviews

So I’ve been coming here for a few months now and at first it was cool but after a while I felt like the doctor didn’t know what he was talking about. I was being treated slight blurness in my left eye and the doctor did not know what he was doing at all! He couldn’t figure it out so then I went to another doctor and she diagnosed me with glaucoma. I ended up going back to him for reoccurring chalazions and he performed eye surgery but they would just keep coming back. Every time he would say the same thing and keep prescribing me with steroid ointment after telling him that the ointment wasn’t working. Now I do work and I would set appointments and I would miss some of them but I would explain I work two jobs but I was just informed not to book me any more appointment due to my tardiness like this is grade school 😂 totally unprofessional. I spoke to someone before and they just told me they couldn’t accept anymore appointments so I called again another day and I was informed. I say all this to say don’t let the decor in the office fool you, the doctor don’t know what he’s doing at all. The front desk clerk Ally is awesome!

Refusing to give me a copy of my Prescription, which I paid for, and have a right to own. I need to buy glasses. I have a far, and near Script. I only got the far ones. I now want the near ones, as I do not like the far ones, and am struggling to see anything near. They won't give it to me. I have filed with the FTC, and BBB. I will let them deal with this. All I want, is my information.

I highly recommend Dr. Newman. I have never had anyone be so detailed and precise with an eye exam. She took her time to explain every aspect of the process and more! During the annual eye exam she discovered something no other optometrist has before and because of her my eyes are going to get the treatment they need! She genuinely cares about helping people and because of that I she has found a loyal customer.

Dr. Paul was an amazing doctor and provided excellent service. However, the front staff misled me in saying that "lenses weren't covered" in my plan, when in reality, it was impact resistant (polycarbonate lenses) and anti-reflective lenses are not covered. If I would have known that, I would have not elected for the options. I felt like I was taken advantage of and should never feel this way when choosing critical health/eye care from any facility!

Never go to this clinic. They charged me twice for glasses and never sent them. I've been three times for the same reason, and they say my daughter chose a pair they don't have, and even then they didn't send them when she chose the ones they supposedly did have.

Fanny was great in helping me select out my sunglasses. She gave excellent advice on what to pick and what to look out for. She was very patient with me as I was deciding on which pair to buy. Her customer service and attitude during the whole process was exceptional. Will definitely recommend anyone looking to buy glasses to come here.

This place is horrible the receptionist put a hold my son and my insurance benefits so I couldn’t go anywhere else to be seen because she was so rude and Racist and I called her out on it she lied and said she will take the hold off 6 weeks later it’s still on there I can’t get my glasses or my son glasses because of this and she knew this is why she did it I never even been seen at this place because of how she spoke to me so rudely when tryna make appointment I found a better place to go don’t go here if you are African American period

Horrible service. They sent me an email for 11:45am appointment, I’m 8 minutes late, and they say they can’t see me because I’m late. Then they blame me saying the appointment was for 11:40am, even though I showed them the email confirming 11:45am. I’ve never heard of any service where you don’t take a customer for being 8min late. I might have even been closer to just 7 minutes late because the receptionist checked the computer and then had to go into the back to check with the doctor for a couple of minutes. But guess I’m glad I won’t be using them going forward, I can’t imagine having to work with people like this for future appointments and care.