Reviews

I dropped my glasses in the ocean and called 15 different eye clinics. Family Eye health saw me same day. From reception, to prescreening, to the Dr's visit, exam for contacts, the fitting, the exercise in removing and inserting the contacts, the professionalism and friendliness and the value for money just was top notch. I'd give more stars if I could. Added note, I left with crystal clear vision, my there are pretty ladies working there.

Dr. Varr and his staff are amazing. They are friendly and very attentive to your needs and questions. I highly recommend this practice!

They were running 45 mins behind at 8:15 am but it happens. The staff was very nice and helpful, never got any of their names. I felt the receptionist a little rude and snippy to other people that were coming in. They're older people if … More

Condescensing. Poor customer service skills. Appointments booked months in advance and then no reminder...then they charge you $50 if you miss an appointment. They admitted to doing this all the time...nice little racket they have going.

Having initially brought my daughters here a few years ago, I recently transitioned my own eye care to this practice, and the decision has been nothing short of fantastic. This boutique-style establishment prioritizes the individual needs of its patients above all else. The doctor exemplifies profound knowledge and possesses a natural talent for educating patients thoroughly, leaving no stone unturned. One of the standout features is their online scheduling system, complemented by accommodating hours, making the entire process incredibly convenient. When it came to selecting frames, the experience was seamless. Their guidance through the myriad of options was invaluable and made the decision-making process effortless. Adding to the overall positive experience, the woman at the front desk exudes friendliness and a pleasant demeanor, contributing to the welcoming ambiance of the practice. Thank you for delivering such a remarkable experience! I eagerly anticipate future visits knowing I’m in excellent hands here.

Dr. Sidhom was prompt and courteous; incredibly respectful of historical and VA needs. Also Ken was amazing in processing my glasses and needs request in preference to my desire

Great Office. Doctor and staff are always great. At my most recent visit I had my four-year-old and the staff and doctor went out of their way to show him all the equipment and imaging. Very Happy.

It was my husband's and my first time here. We needed to find a new eye doctor due to a change in his insurance. So far everything and everyone was amazing! Fun the girls and the front desk, to the nice person who tried her hardest to get me in with my husband instead of going back in the afternoon. The woman who took me back to the exam room was very nice. Dr Tess, can't say or spell her last name, was very thorough and took her time. To Kathy where we selected our glasses. The whole process was easy and flawless. Thank you to you all!

Wonderful experience at Koch Eye Associates in Wakefield. Dot in the Optical Shop was especially helpful choosing frames, making adjustments, and answering questions. Highly recommend!!

Perfection.the wait was minimal. The woman who handled my eye tests, and gathered from me the information the doctor would need was as warm and soothing as well as supremely knowledgeable. And the Doctor gave me all of his attention without a hint of rush. Just good doctoring that left an old lady sure that she was in the best of hands. Lois Schroder

Very nice staff and Dr