Reviews

How did you assume that I’m using Medicaid for my daughter. Why I can’t email you the prescription copy that I told you I lost. Very rude acting like nice. Will NEVER come back.

I scheduled a 5pm appointment for today, July 20th back in June. I was looking forward as they were the most affordable and I do not hold eye care insurance. I arrived and after browsing for 30 minutes, I'd asked if the doctor was delayed. I was told that they operate on a first come, first served basis and I was forth in line! I left out of principle. I think it could be helpful to explain that when a person calls.

This place takes Medicaid for glasses (which is nice because literally nowhere else will) but you have to bring your prescription and Medicaid card with you in person, there are no exceptions whatsoever. … More

The worst customer service. They send you to multiple locations due to lack of staff. One member at the front desk took another customer in front of me while we were going over my plan. I’ve since then not gone back and let my HR/Benefits know of how how unacceptable this company is. I’ve spent well over $4,000 with this company and they’ve gone down hill. My Rx was never fixed and they refused to fix it. My coworker told me of how great this place was and he too left. His nightmare was at the Uptown and South Blvd locations. Money isn’t the issue, but the customer service is. Aniya was the absolute rudest person ever who completely lied on numerous occasions. To be nice and then lie when all evidence has been obtained against you. Take this as a company to grow from your mistakes and do better.

Dr. Wichnoski has a terrific “bedside manner”. He takes the time to explain each element of the exam and gives his recommendations. He doesn’t push new lenses. I appreciate him looking after my wallet. His support technician was knowledgeable, friendly and explained each test.

This was my first appointment with Spectrum Eye Care, and my experience was amazing! The front desk staff were awesome, displaying excellent customer service and attentiveness. My exam was very thorough, and the Tech informed me of the various tests that she was performing. The Dr. was excellent in explaining my results, and finally, when it was time to pick out frames, the associate that assisted me was very helpful in selecting just the right frames.

Great optometrist! The Dr here is extremely knowledgeable and kind. This is the first optometrist I’ve had where she walked me through my eye scans. We found the perfect fit in contacts for me after trying a couple brands during the appointment. Juli at the front desk is super kind. I absolutely enjoy her customer service. I recommend to those looking for a calm, boutique eye care experience.

I had a fantastic experience at Midwood Eye! The office is new, spacious and beautiful. The staff was very friendly and helpful, especially Juli. The selection of frames is plentiful. Finally, Dr Hayward is AWESOME! Kind, thorough, knowledgeable. She took her time, didn’t rush to the next patient, and made me feel thoroughly at home as a new patient. I highly recommend this be your “home” too for your vision care.

Truly such a great experience at Midwood Eye. I went to look for an eye doctor in my area and called to see if they could get me in asap. The staff was super kind over the phone and informed me of an opening the same day I called! There is … More

This was my first visit to Piedmont Eye Care and an excellent experience! Everyone from front desk to the Doctor were super nice and made me feel at ease. I’ve never had a more extensive and complete eye examination anywhere, ever! They took time with me and I never felt rushed. The young lady in the Optical shop was fabulous! She was very informative and knew so much. I’m very glad I have made this connection and feel very confident my eyes are going to be well taken care of - and that’s so very important!

I have been going to Piedmont Eye Care for several years now. What I love most is the exceptional customer service I receive there when picking out my frames and ordering my glasses. Kris Jusino has been helping me each year and whenever I need my glasses adjusted. She knows what looks good on me, and is such a pleasure to work with. She is very knowledgeable about the brands, styles, and trends. She is so personable and makes me feel confident in my selections. Always feels good to build a relationship with people at a place where you go year after year!