Reviews

Hands down to the best place to take care of your precious eyes! From the moment I walked in, to my eye exam with Dr. Charles Blotnick, I was blown away by the staff professionalism and nice manners. I was referred to them after a dramatic and traumatic , horrible experience with another Eye Care provider. Now that I am in the hands of a real professional , someone who holds his degree to the highest standards and is a kind, honest, genuine and authentic doctor, I can have my procedure done! Keep up the good work, we need true professionals like you to care about us the patients, not a greedy business that just see the patients as an ATM. Thank you for giving me back my peace of mind!

I don't generally give bad reviews, but the public should know about this place. I've been going to eye doctors all of my life and never had a problem. I was to have my eyes dilated so they could be examined. A "technician" came in and put 3 or 4 dilating drops in my each of my eyes. The drops were running down my face under one eye. I was told to wait for 10 minutes or so until they were dilated. Within that time, I developed a raging bad headache, my hands started to shake, I was really dizzy and finally I got chest pains. I had to leave the facility before I even saw a doctor and had to be rolled out in a wheelchair. I went across the street to the emergency room and had to be admitted. I was told that they used so much of the drops that it had affected me systemically. I went to another eye doctor a few days later and they agreed that I had been overdosed on those drops. They weren't the least bit afraid to use the drops on me that day and they were right. Everything went fine as it always had. This is outrageous. Of course, this place never reached out to me or commented on my experience in any way. Be careful, it's obvious some places hire anyone and stick them in a job without even training them.

I had a very positive experience. I was a little afraid knowing I was going to be talking about eye surgery, but everyone made me feel comfortable and explained each process I was going through. They were very thorough with each test and answered any questions I had. Everyone was very professional and knowledgeable. I would recommend this practice to family and friends.

I brought my 9 year old daughter in because we had concerns around her retina that the optometrist diagnosed. The staff and doctor were fantastic. Everyone was friendly and professional. We’re going back in 6 months. Dr. Rouse and his staff were great. He is very good with young, scared patients. We had a great experience here!

I just returned from my first visit to Horizon Eye Care at Mallard Creek to discuss cataract surgery with Dr Sarah Wang. I went through av variety of scans, tests and questions and then had a thorough discussion about options and surgery with Dr Wang. The office and professional personnel were all efficient and friendly. Dr Wang explained that surgery would be appropriate given the results of the tests, discussed the surgical procedure, and answered my questions in a clear, concise and very friendly manner. Then the scheduling person followed up by explaining all the papers she was sending home with me and worked to set up convenient times for surgery and follow ups. The whole process only took about 2 hours although I had been advised that it might take 3 hours. All in all, a very positive experience in a customer friendly setting with friendly and efficient personnel.

I was a little nervous about my diagnosis going into the appointment. However, each member was positive and encouraging. Dr. Wang was thorough and confident in her assessment and options. I left there believing I had received excellent care and encouraged about the outcome etc. I purchased new glasses and the associate who helped in that area was equally professional and helpful! An overall excellent choice. I would highly recommend!

Dr Grayson is an excellent physician; he is sincere, caring, detailed, expert, and listens intently to understand the patient’s need. The staff is professional and there was a minimum wait time. Highly recommend!

Always a positive and pleasant experience. Professional, friendly, courteous and customer oriented staff.

Dr. Grayson is always professional, courteous, and very knowledgeable. He has a very friendly and welcoming spirit.

Dr Shah was outstanding. He listened to my mother's concerns, conducted the standard checks, obtained her records from another eye care institution before discussing next steps. He was very patient with her which was an additional plus for her. Very exceptional Dr

I was a patient last year and received good service and planned on coming back for this year's eye exam and eye glasses purchase. However, like last year, I found it extremely difficult to get in contact with the office to make an appointment even after leaving a voice-mail. I eventually had to give up and go with another provider.