Reviews

Have been a patient of Doctor Canting forever. Great doctor loved the business. This new place I can’t even get a appointment being a existing patient.

Great place. Dr. Canting is not pushy about you getting new glasses each year just because your insurance covers it. He is always friendly and upbeat. I purchased a pair of glasses and the price seems reasonable to me. **COVID note: They follow the protocols. Each machine they confirm that it has has been cleaned so you can feel comfortable. Saw one staff member without a mask, but she was way behind the desk so it didn't bother me.

Dr Stone is exactly who you want doing cataract surgery. He is thorough, precise, and so very skilled at what he does. I had complete trust and confidence in him because he is very clear with what needs to be done and is super attentive to detail. I've had both eyes done over the last 4 years and have 20/20 vision for the first time since i was 10 years old. It's amazing. He's fantastic. Highly recommend

My husband spoke highly about Dr. Stone and his team. He had an eye exam approximately 3 weeks ago. Catherine and Mariela at the front desk are super ! They are very helpful and resourceful. They were able to support his needs ! We are thankful...

Arrived for my 8am appointment today to be told that my doctor was unavailable due to a death in his family from the previous week. I was told a message was left on my phone. THIS WAS A OUTRIGHT LIE AS NO MESSAGES OR MISSED CALLS WERE REGISTERED FOR MY HOME OR CELL PHONES. It also took 4 emails earlier this year to FINALLY get a copy of my eye prescription. The doctors and medical staff are first rate but this is by far the WORST ADMIN/OFFICE STAFF I HAVE EVER ENCOUNTERED. There are a number of really good ophthalmology practices in the Triangle area. Do yourself a favor and pick one of those and save yourself the hassle of dealing with this inept office staff.

I had the worst experience with the male technician at the clinic. I wanted to get my eyesight remeasured before ordering the ICL lenses, clearly this technician is upset about me making him do the extra work and was very unhappy. He first complains that I came back again to the clinic. Then he scolded me for peeking at my phone for one second when he makes my chin stay on the testing station for long time while he is typing in the computer. When I questioned his attitude, he claimed that he was upset because I doubt his previous work. This is beyond absurd. What kind of technician work attitude is that. As a patient, you as a provider technician’s happiness is the least of my concern! You should never treat your patient with such rudeness just because you are upset. Secondly, I have every right to make sure my eyesight is measured accurately so my lenses could be ordered correctly because they cost $4000 each eye. There is absolutely nothing wrong doubting the measurement and want them to be remeasured. He clearly doesn’t know how to do his job and is not happy with what he is doing, and thinks he is above the patients and their needs. His arrogance and unprofessionalism is unseen any where else. I don’t doubt Dr. Sonic’s skills doing the surgery. But I am certainly not comfortable of having my eyes being taken care of by such a rude, shallow and incompetent technician. This technician either should quit or get professional technician training before treating another patient. Taking care of eye patients is not serving in a fast food restaurant. You are responsible for someone’s eyes!

Dr. Dornic is great, has contact implants provided about ten years ago. My lens were too thin for laser surgery. This summer, I developed a cataract in my left eye. I had surgery in Sept and had a pressure issue in the first checkup. They had me come back two more times to look at it. My last checkup was to be today. 1/5/22 - low and behold, when I called to confirm, they did not have my appointment. Suddenly, the front office stated, I did not need to show up. They did not have my appointment scheduled. One star is for his front office. - They sent me to an out-of-provider medical center for the surgery. They used an out-of-provider anesthesiologist for the surgery. This was after I asked about the cost. I ended up paying 80% of the 5000-dollar bill vs. 10%. - We had issues with prescriptions not being called in for the pressure in my eye because of the surgery. Had to call the Doc to get the drops to control the pressure. It was the end of the day, and they just dropped it. - Today, when we start dealing with the "missing appointment," which they do not have me on the books for one at all. The first response was... do not have it. Subsequent response after I pushed back was that it is after 90 days, so we will have to charge a new co-pay. The third response was, " Oh, you do not need it " Then why did the Dr. want to see me after my Nov checkup. The deal was one cost for all the follow-ups. When I pushed back again, the office manager said, "well, the pressure was an issue before surgery. " no, it was not; I responded it was a result of the surgery. So, my guess over the end of the year, the office manager reviewed the books, saw they had extra effort, and pulled a 90-day BS response. Dr. Dornic.... well played, you are a good surgeon, but your front office, the face of your business, would have to get better to SUCK. Got to love the ethics….. Buyer Beware.

I called this office in an absolute panic, needing a ophthalmologist to do a dilated eye exam for an out of state combat sports waver. It HAD to be an ophthalmologist not a optometrist. I called so many places before and got short answers and brushed off. I know what I was asking for was a specialist who at other places only does surgery or is booked out for months but I was desperate and discouraged. While I explain my needs on the phone to Jasmine she was so calm (I was a bit panicked), so helpful, and so understanding. She made me feel like she actually cared and wanted to help me. She took my scatterbrained burnt out thoughts in stride and was super patient with me on the phone. She was just an absolute pleasure to work with and luckily she was able to get me set up with an appointment. Jasmine is worth twice her weight in gold. She’s absolutely amazing. I appreciate her eagerness to help!

They were great! My contact lens fell out of my left eye, and it was the last one I had. I called my optometrist office and they had no appoints for weeks. I called MyEyeDr in Cary to make an appointment for an eye exam, hoping to get an appointment the same day. They had no available appointments, but Kelly was kind and gave me a sample contact lens until my appointment in a few weeks. The staff were kind and welcoming when I went to pick up my contacts. I'm switching from my other optometrist to MyEyeDr due to their outstanding service and kind behavior. They went above and beyond all of my expectations, thank you again.

My eye doc was FANTASTIC!! Paulina helped me adjust my glasses without an appointment. She was very kind and made sure I was satisfied with the fit of my glasses before I left. The entire office staff was so welcoming & accommodating! Highly recommend!

My name is Salima Girnary. I am a patient of Dr Caroline Silver. I am writing because of the staff at the location of My Eye Dr on Walnut street called Jennifer Roth gave me one of the best customer service. She went out of her way to help me out with my appointment and also helped me with my insurance company. She was so kind, caring and friendly and very professional. JENNIFER ROTH is an asset to your company. People like her want to make us come back again and again. Thank you Jennifer Roth, for your kindness. You are absolutely awesome!!!!! Aslo Dr Caroline Silver is the best Eye Dr. She is friendly kind and so professional. Love her!!!! Paulina Adams was so helpful and gave me such good customer service when I came to pick up my glasses. Thank you all for your kindness!!!! Salima Girnary