Reviews

Dr. Juan Ding and the staff are great. They are always very friendly, cordial, and professional. … More

I paid my 50-dollar Co-Pay for my appointment and then 7 months later they called me saying that I needed to make a payment plan for services rendered. I couldn't afford the cross-linking surgery they recommended as I am a single parent and canceled that about a month in advance when I was told the estimate. Really not feeling this place I think I will look for somewhere better once I save up the money for the surgery.

The staff is always very welcoming! I get checked in and have never had to wait longer than maybe 10-15 minutes to be seen. I am usually in and out in under an hour, and that includes any consultations I may need with the Premier Optical team next door. I have been a patient here for 10 years now! Would never go anywhere else.

I've been going here for 10 years and I'm extremely disappointed with the front staff. The doctors are always phenomenal and so caring about their patients which is why I'm giving 2 stars. However, the front staff is extremely rude. Two days in a row I get hung up on immediately without even asking if there's anything else they can do for me while giving me attitude the entire phone call. We all have bad days, I've been there, trust me. But I will not take it out on my clients, that is how you lose them. I'm going to be looking into other eye doctors nearby to go to but hanging up on me immediately after being extremely unprofessional with no repercussions to you? That's not ok. Yesterday when I called, I got off the phone in tears due to how rude the woman on the phone was. Today I called to cancel due to needing a more extensive exam that they couldnt give me and she hung up within one second of finishing her sentence without even caring to hear me out (I was going to ask if my paperwork could be provided to me). This is not the care you want when looking to schedule an appointment or calling a doctors office. Have more care and learn more empathy. I'm very disappointed to say the least.

Dr Anderson is a knowledgeable, caring and thorough doctor that Ive been seeing for years. She found solutions to my issues with contacts and glasses that no other doctor could find and is now my teenage sons doctor as well. Highly recommend her.

Best 👌 👍 😍 …

This place is not handicap accessible by any means. They dropped my Mother as a patient without any notice or reason given. She had two cateract surgeries at St. V's which were successful but he said my Mother would have at least 20-40 … More

If I could give this facility 0 stars I probably would. I visited with my father as he was referred to have his cataracts corrected here. They assured him when he called that the building was handicap accessible. It absolutely is not. The … More

Visit was unconclusive if I have an allergy to a medication where I lost .75 of my vision. Staff is not helpful when trying to fax those medical records to other businesses. They require you to fax a letter, but I physically dropped one off. They won't fax the medical records because she handed me a copy.. where I said, "what am I suppose to do with this? I don't have a fax machine". The place trying to get my medical records has called numerous times over 2 weeks to get the records and they are not responsive to them. I am trying to get eye surgery to correct my vision and this place is a thorn in my back.

I came to Vision Source after my insurance got switched. I only have ever had one eye doctor my entire life, this being the second one. The staff is super personable and helpful here. Everything is explained to you so you don’t feel confused. Quick and thorough appointments. They have a good reputation and I highly recommend them!(: