Reviews

I had a fantastic experience at this optical company. The professionalism and expertise of the staff made choosing new glasses a breeze. The quality of their products is top-notch! Thank you Eyepic

I made an appointment 2 weeks in advance. I made sure to have a babysitter and the time off of work to be able to make it to the appointment. I confirmed my appointment with the office 3 times within the two days before my appointment. I even received a notification for my appointment one hour before I was supposed to be there. I arrived at the facility 5 minutes early only to be told that the doctor had left for the day or was leaving currently, (I'm still not clear on which) and also that they had tried to call numerous times to tell me the doctor wanted to go home early... As if that makes it okay???. My phone has no missed calls. It is highly inconvenient. If the doctor knows that a person is coming in, he should stay and do his job. I drove in a blizzard to get here today. I will not be back.

I have been to Dr Eftekhari's office twice now & both experiences have been positive. The staff is friendly & professional. I particularly appreciate the fact that I dont spend a lot of time waiting. I have found Dr Eftekhari to be patient & allow me time to express any questions or concerns. He explains things well. I always leave feeling heard & genuinely cared for by Dr Eftekhari & his staff. Thank you Eyelid Center of Utah!

Dr Orge is the best!!! He is so kind and gentle, explains everything to you and will ask any questions you have. He is very nice and makes my son feel very at ease! I highly recommend him

Arrived 10.45am, checked in by 11.15 good strart Student nurse checked me in asking all the questions I just filled out when I arrived, no eye contact. Student nurse tried to put in the IV, blew the vien, the teaching nurse put in the IV. DID NOT HAVE ANY CONTACT FOR 3 HOURS. Back was screaming, couldn't get out of bed, no nurse support. Finally Anastiliogist arrived to knock me out, good guy. Woke up in Lazer room. Lazer or lazer tech could not get the lazer to vacuum lock. Third time it actually worked, final tech said it had to be done in a specfic sequence. During the Lazer wait for the tech and doctor (20 minutes, a student (valley girl on Speed pills) would not shut up about her life. Nothing to do with the procedure, all words were (Like, Really, Amazing, just like, Um, every other word that made no sense). Very unprofessional. Finally relased to my ride home at 445pm 5 &1/2 hours later. Nursing manager and location director need to be replaced or set a new tone of profesionalism that does not exist in this facility.

Very bad experience They cancelled my appointment without any reason They said you have to call back for confirm your appointment it’s not make any sense I have to call back and confirm that Lady on reception very rude They sent me confirmation text message before one day to appointment so why I need to call and confirm that appointment. I was drowe 2 hours for the appointment

I feel like Dr. Masson manipulated and bamboozled me into contacts that sounded like a dream for my 11 year old son. They give u 20/20 vision for the day after u sleep in them each night! Sounded too good to be true because it was! Turns out they are hard contacts. She never mentioned that. They hurt so much to put in kid's eyes that they first use numbing drops. She never mentioned that. My son had tears streaming down his face saying he felt like his eyes were being poked. He said this several times to her. Later when the numbing drops wore off he felt the poking feeling more. Plus he felt pressure on his eye exactly where the contact had been on the front of his eye. I called the doctor the next day and reported this had continued after we left. The day after she saw us and checked his eyes, ignored how he felt and exclaimed his eyes were fine, let's get those hard contacts back on! Seemed the only thing she cared about. I said no we aren't putting those on his eyes. She thought the pressure on his eye that he felt nowhere else on his face or body except for where the contact had been, might be sinuses. I was like wow. Anyway fast forward to 4 weeks later. The feeling had never gone away. He continued feeling it and even said sometimes he gets a really bad feeling like the contacts are still on his eye. PRETTY SPECIFIC. I called each week to report this. So we see Dr. Masson again. She came in looking at his eyes as if this was a new issue she hadn't heard about despite several calls reporting things were not getting any better but worse. She said his eyes looked fine. And seemed to suggest pollen might be causing it. I'm like hold on, are you saying you don't think this is related to the contacts. She says no with a straight face. I'm like so this feeling he's never felt in his life but started once you put the contacts on his eyes and has continued since and hasn't gone away for 4 weeks is not related to exactly when it started. She's like no I don't think its related. It's so weird how she had no idea what was happening with his eyes but she knew it wasn't the contacts. I said well that's that then. We had nothing else to speak about if she was going to play dumb and gaslight me and my child. The woman who first told me she just wanted to make sure my son's eyes were taken care of with all his health issues he was dealing with suddenly didn't seem to really care about what might be happening with his eyes. But she definitely seemed to care about pushing those 2000 dollar contacts. So we added another thing to the list of things my son was dealing with on top of his severe stomach pain and inability to walk. Now his eyes bothered him. It's been months now and it still occurs. I was refunded 1500 meaning I paid 500 to be seriously stressed out and add more issues to my son's life. I had thought Dr. Masson was fantastic until I realized the lengths she would go to deny the obvious and leave my son with an issue that continues to this day. But that's when you see what doctors are really like. And I didn't like what I saw and will never step foot in that office again.

Very helpful in explaining and providing eyeglass options. Timely and friendly. 👍👍 …

Dr. Jeng is an excellent doctor. Very quiet but kind and COMPASSIONATE! He always made sure I was doing ok through the whole process! Thank y po u Dr. Jeng.

Every one at Coastal Vision were just so great and very helpful. They went above and beyond to assist me. I will be having my surgery before Christmas and that is the best present I could ask for and Coastal Vision is making that possible. They are a 10 out of 10.

I went to the Campbell location for a prescription checkup and am very happy with my experience. After my appointment with Dr. Tetrault, who was very kind, I was shown some frame options while my current pair were adjusted and cleaned. The options were reasonably priced but I was not pressured to buy anything like I have been at other optical offices. I was able to get a copy of my updated prescription and paid about $70 for an out-of-pocket/uninsured standard eye appointment (no contacts). If you need an easy eye appointment, especially a standard yearly update, I recommend Alvernon Optical!