Reviews

Horrible service! I got charged for part of the exam eye that was never specified o would be charged afterward. It wasn't said until I called several times that I was waived last year. It took about a full month for them to refund me. I had to go into the store to find out my papers were "lost" for however the amount of time it took to file the refund. Unexcusable customer service on the phone. They kept saying they would call back but never did. Then refunded me, I still got charged even though they said it would be pull out from the refund. Waste of money and time. If you can afford over $300 glasses, don't go here!! Update! The customer service rep contacted me and gave a refund. Apologized for the long wait and was respectful. Unlike the staff at the store

I went in last Monday for a consultation/ pre-op and was scheduled Friday for surgery. All the staff were super knowledgable, friendly, and made me feel comfortable. The doctor communicated throughout the procedure which I appreciated greatly. I’ve had three clients recommend LASIK Vision Institute who had the procedure completed anywhere from 18 years ago to 1.5 years ago and all had very pleasant experiences. As everyone shared with me, as long as you follow the post op guidance, you should have a positive experience. I feel like I’m dreaming and wished I did it years ago.

Awesome experience very professional and friendly!

Dr Winslow saved the vision in my right eye that had 2 tears in the retina. He came in at 4 am to perform emergency surgery on my eye. I am forever grateful to him for saving my vision. Any medical professional that sees that eye tells me what a great job the surgeon has done. Thank you, Dr Winslow.

Steven was a good guy, helped every way he could. Kept his composure when my baby girl was being wild lol, no complaints about the service. Still waiting on my glass tho, been 7 business days…

I was not the typical cataract patient as I am in my mid 40s. However, I have lived with awful vision for 40 years and I had finally given up on fighting contacts daily that never fit my eye properly. I considered different options like lasik, PRK and contact lense implants, but I was told by a couple doctors I was to old...ouch! After doing my research and talking with my 68 year old father that just had very successful cataract surgery last year, I decided to speak with a cataract specialist or two to determine if it was an option. Great news, I wasn’t to old and it was a good option for me after having a very thorough examine and discussion with Dr. Chen and his staff. I determined that I was going to move forward with the surgery even though there was no insurance coverage for me, just like opting for lasik. I had my cataract surgery performed by Dr. Chun with his super high tech laser system per his recommendation for enhanced precision, faster healing and it enabled him to fix my astigmatism. I chose a multi focal lense that enabled me to see crystal clear at distance and up close. It was amazing, 20/20 vision just 6 hours after surgery. The surgery itself was a piece of cake. I didn’t feel a thing and they gave me a little sedation to make sure I was relaxed during the entire process. You go in fully clothed, lay down in a bed, you get a bunch of eye drops, IV, and before you know it, you wake up with excellent vision. After surgery you need to wear eye protection such as old non prescription glasses for a week and sleep with a shield over your eye to make sure you don’t scratch or rub it. You will need to take eye drops 3 times per day and you can’t do any physical activities during that week. I was driving less than 48 hours after surgery with absolutely no issues. Dr. Chun and his staff was great throughout the entire process and always did a great job answering my questions. The level of precision that Dr. Chun performs his job is 2nd to none.

The most knowledgeable and patient office staff I’ve ever experienced. From the moment I come in, they have my paperwork already organized. Their up to date technology makes the exam more seamless and less intense. No more blowing air into my eye! Thank goodness. They have a great selection of frames and for the past two years I have been able to find pretty frames for my wide face. They definitely will have me coming back year after year for my annual exam and frames.

I Saw Dr. Johnson yesterday, 03/14/2018, for an eye exam. He and his staff went above and beyond to make sure I was comfortable and well informed during the whole process. The whole team is very friendly and knowledgeable, and they even took the time to explain what they were looking for on each piece of equipment they used. In the end, Dr. Johnson was able to give me the best fitting for contacts I've ever had. I highly recommend Music City Eye Care.