Reviews

Everyone at this facility was super nice and helpful. There is a self check in kiosk which was really nice, you can even pay your copay there. Dr. Wickenburg was kind and thorough; I had never had contacts before and she took her time explaining the different kinds and the pros/cons. Front desk staff and the MAs are always friendly and accommodating. There was a bit of a wait both times, and both times they apologized and were really kind and transparent about it.

She is very nice human being. And treat you like family not a patient 👍❤ …

Best ever

Highly recommend First Class. Both doctors are very personable, kind and go out of their way to help. People are at the heart of their business and it shows. And they are great doctors! … More

This has been the best optical place I’ve been! Dr. Bobus was very thorough in her exam and answered all of my questions. Jennifer helped me choose my frames and explained all of my upgrade options. She also had the patience of a saint helping me put contacts in for the first time and talked me through taking them out without panicking. I will definitely be back!

Very cool doctor. He is down to earth, and has a good sense of humor. He made us feel at ease, and answered any questions we had. Was actually a pleasant appointment!

She took her time, and she answered every question that I asked her. I’ll let you know how my cataract surgery comes out.

Great team. Very nice environment. Mary was really helpful and informative in helping pick out my frames. And then there is the friendly staff. (I say this cause they really tried to laugh at my Old Dad jokes). Altogether a very good expetience.

Everyone was so great to my six year old. He was comfortable and they went out of their way to include his puppy he had brought with :). The doctor was so informative and answered all questions on issues we are having with my son’s vision and eyes. He needs glasses and further therapy but we are so happy to have some answers!

Wouldn't bother to take my insurance information "over the phone" to see if I was covered due to "other people waiting". I would have understood and been willing to hold, but she did not offer that as a suggestion, instead telling me I had to find out from my provider website.

I came in with an eye infection over a month ago. I ordered new glasses. I asked if there was anyway we could put a rush on the glasses and was told no. Then someone at the ten ten office said that they would make a note on the account. I was never notified by call or text that my glasses came in. They arrived on the 14th and Now 11 days later I’m finally picking them up after calling and asking if they have arrived the day before. In the future it would be great to actually receive a call. Extremely disappointed.