Reviews

Unprofessional don't go there delusional time we are in America sometimes I have an appointment I cannot log I get it at 12 and there's an accident with them some issues which is still my fault as a business you cannot lose or judge client to client or customer always right no matter what I'm giving them my money they're not giving me anything they giving me their service but I do not recommend it and do you lose your time it's not worth it you are not in Beverly Hills we are in buenapark. Everything happen for a reason thanks

Once again I was saved from calamity by the office personnel. My glasses were broken late Friday and I have an out of town flight this week but they were able to fit my glasses with new parts because THEY CARED ENOUGH TO TRY!!!! Marvin Franklin (Customer for 50+ years)(Dr. Gerdes, Jr.)

Everyone is friendly, helpful. Very efficient and has a great lineup of assistants. Dr Schartman is caring, thorough and listens to your questions. Love this office. Mentor.

The eye care has been fine. Similar to what I've gotten other places. I would give it about 4 stars. But the administrative aspect is so unbelievably awful that it drags down the entire practice. Because of that, I strongly suggest you avoid this practice. Unless you have spare time to waste going back and forth with people who bill inaccurately, misapply your payments, give you receipts that cause your insurance company to deny your claims, order your contacts in the wrong strength, don't read carefully AND are terribly argumentative and unhelpful after THEY mess something up. Example: Once when the office staff ordered me contact lenses that were -.75 instead of -.50, an office staff member said that it wasn't that big of a difference and why didn't I just wear the wrong ones, instead of them placing a corrected order. So...I should wear a lens that's 150% the strength that my eye needs just so that you don't have to do your job properly? I don't think so. Another example: I contacted the office and requested receipts for services and purchases so that I could submit an out of network claim to my insurer. What they sent me did not contain enough specifics so the claim was rejected. Trying to get corrected receipts from this office staff was like pulling teeth. First they sent receipts that "would be exactly what FSA/HSA needed”. It took 3 more emails to get them to understand that I asked about *insurance*, not FSA/HSA. Then, they sent me receipts that still failed to itemize the service charges, and showed the wrong year for my contact lens purchase. All the while, the staff had a nasty attitude and reacted to my request for accurate documents as if I’d asked them to donate organs or climb Mt. Kilimanjaro. When I simply wanted administrative staff to do administrative work accurately. Two days later, I still don’t have corrected documents, but I have an inbox overflowing with useless, obstinate emails. It’s truly absurd and I would never want anyone else to waste their precious time in dumb, unnecessary argumentative exchanges with Eye Physicians of Washington’s office staff like I have. Spare yourself the headaches and have your eye health handled elsewhere.

The staff was all very kind and efficient. They made sure multiple times to make sure I was a good candidate for Lasik and that they were getting my prescription correct. I had my actual Lasik Procedure done 5 days ago and I can already see perfect. My vision was corrected to 20-15. 10/10 recommend these guy’s to anyone.

I am most appreciative for Dr. Harris professionalism when I facilitated my eyes appointment. In fact, his service to Me was truly awesome and pleasant. I will recommend him, & thanks again Hudson Eyes Physicians and Surgeons. Best Wishes.

A few years back I went in for glasses and had a great experience. A few months ago I had the hubby try it out. He also had a great experience. So when our daughter started to get closer to what she was reading, get head akes and exhausted after reading or taking a reading test we brought her in. Both doctors we have seen are very nice, patient and smart. They use all the best tools to figure out exactly what you need. Our daughter was not sure she wanted glasses then Melissa and Megan helped. She was shown pink glasses with sparkles and was immediately sold. We now will have a happy 1st grader with adorable pink sparkly glasses. Thankyou all for helping make sure she will be confident in her new style! Our whole family adore everyone there!

This was my first time here and everyone from the front desk gals to gals in the back were so nice and helpful. Dr Rudd was so kind and thorough and explains everything to you. Erika was so nice and helpful in helping me find frames and breaking down what each costs were with my insurance. A plus!!!!🎉

Brandi at the Meridian Optical shop was awesome! She filled my order quickly, and set expectations for when my new lenses should arrive. 10/10 🙌 Love my Maui Jims! …

Going to Terry was and still is a nightmare. I have not received my prescription for the eye test like she said she would since after my test 3 weeks later she was all of a sudden going on vacation!!. The sad part is Terry did the eye appointment and then backed out of her obligation for my glasses and left me with a 2 year wait for insurance to kick in again. Looks like she had done it to someone else at the other eye max. Why would she take time to do my eye test to fit me for frames, tell me I had to get whatever is available at the store, then have the front desk call me 3 weeks later and say she cannot do my prescription? This is not professional nor accepted as a doctor's way of treating a patient. Oh and by the way, my fiance paid more than half for his eye glasses and was told to pick them up on 3 occasions. SHE SAID SHE WOULD MEET HIM AT THE STORE THE FIRST PART OF AUGUST, AND AGI. ON TWO OTHER OCCASIOÑS, NO GLASSES OR MOÑEY RETURNED AS OF TODAY THE 10TH OF NOVEMBER!! I would not recommend this company or doctor to anyone. And by the way we are still waiting for our items after over 4 months!

I have been getting glasses here for at least 10 years and they the entire staff is always a pleasure to work with…April is the best always helpful and adjusting and fitting my glasses