Reviews

Where do we start....the Eyecare Group are the "BESt" group of folks ever. Not only do they know their job but they execute in a timely manner!! They Care and it shows. When I say they are the best I can assure you all that its up and beyond. We adore each and every person that works in this facility!!! They are amazing and so well versed on their responsibilities! Give them a try........you will be hooked!! :-)

Poor customer service. Appointment day and time was rescheduled 2x at the last minute without any apology or consideration of my time. The rep made a very condescending comment to me on the phone. Very unprofessional and not stellar service. After years of being a patient, I will take my coins elsewhere. Treat people right or you will loose business. I don’t think they are owned by the same company any longer either.

I went to this location yesterday 12/1/22 after finding them on google. The staff was super amazing and very accommodating with it being a same day walk in appointment. I don’t not want to ruin the doctor that seen me name but she was awesome and very friendly. I only did a eye exam but I would recommend them just based on customer service, great place.

I was attended in a very unique way. The help of Jessica over the phone in order to accommodate me without appointment, Melanie in the selection of my frame with her detail breakdown of my insurance benefits coverage and Tawanda in the way … More

This office is the most friendly and helpful eye doctors office I've experienced. Everyone from check in, to doctors all the way through the end of the appointment was extremely helpful. Even though the office was busy, I never felt rushed or hurried through the process. The end of the appointment when the tech took to try a new contact lens prescription, she was was kind and patient with me, answered questions and even laughed at my dumb jokes. Everyone made sure that the entire process/appointment was seamless and that I was satisfied. Best Eye Doctors Office EVER!!

Dr Goad is attentive, professional and knowledgeable. She has been invaluable in navigating my ever worsening eyesight. My visits are always a delight and my wait time is short. I recommend her and her office on a regular basis.

I'm relatively new to wearing contact lenses and have just been changed to hybrid contacts (half soft/half hard). Tiffany was patient with me in learning how to care and use these new contact lenses. She calmed my frustrations and explained that the things I was feeling were completely normal and things would be alright. She was compassionate and very patient. THANK YOU!!! West Georgia Eye Care is THE BEST IN CARROLLTON.

Love this staff. Brenda was very kind and assisting me while I was being irrate because of an appointment mix up. Ashley was very helpful in helping my indecisive self pick out lenses. It has been 7 yrs since I've worn glasses because I had laser sx. The Dr is amazing as well and explained my eye changes very efficiently.

I love my experience from beginning to end. Not to mention they have a great selection of premium brands I like and prefer. For a busy body like myself, I love that they call and text to communicate for appointments and pickup for my glasses. Definitely will make them my primary care opticians

This is the best eye doctor I have been too they are very friendly and helpful they make you feel very comfortable. Ashley was very helpful with try to get me the best glasses for my needs. Mrs Brenda was wonderful as will. I have a new eye doctor.

Dr. Vo was excellent. Very patient and took the time to explain everything. I didn’t like not knowing I would be paying $35 for a test that is not optional beforehand. I feel like when the appointment is made, that should be explained. I didn’t receive a call 24 hours in advance because I made the appointment but I don’t think that should matter. Patients should be made aware of all fees when booking the appointment.