Reviews

Anytime I’ve ever brought my mother here for an appointment the wait is absolutely ridiculous. As I write this we’ve been waiting for an hour to just be taken back in for the appointment. I don’t appreciate doctors making appointments and wasting my time. Not sure what kind of eye emergencies come up that delay your schedule by an hour, but it’s clear to me that the office is run horribly.

a very well organized eye clinic. I saw Dr. Fracassa, he was great and made me feel very comfortable. everyone was very friendly. Although there can be a wait, they are always professional and polite and apologize for any delay. I got automatic text message reminders for my appointments which was very convenient.

A wonderful neighborhood location of ophthalmologists. Been going here for nearly a decade and love the caring experience. Drs Lopinto and Fracassa are well known for their experience in the field - I have been to several optical departments over Long Island where the names immediately ring a bell. They have been a part of the larger OCLI network for a few years now. Post covid they have onboard a touchless check-in and identity card upload process, bringing in convenience and technology. Their online portal access opens up access to detailed patient records for yourself. What I like most is the detailed examination by the doctors themselves, usually the last step in your visit. Be aware that a standard visit, with dialation, takes about 2 hours. If you need a quick assessment of your optical prescription, and do not want to spend the time, any optical department near you would be a quicker in and out. I also find the optometrist equipment at other places - such as Costco Optical - more modern, so leave the eye prescription to them. When at Lopinto Eye Associates, I look to get a complete ophthalmological assessment of my eyes, and so far have Ben nothing but pleased.

First of all, all thanks to the staff who gave me urgent appointment for my daughter means adjusted me in busy schedule. Very helpful and cooperative reception. Secondly, i am grateful to Dr. Eric who saw my daughter. He did her eye examination so patiently and thoroughly. Really appreciate it. My go to pediatric ophthalmologist office.

They literally make you sign a form thats says you will pay for a refraction when its covered by insurance but then they still bill you for it and unless you argue with them they bill you $60 for the refraction which is a standard part of an eye exam..it seems very suspicious and in my opinion fraudulent when it comes to insurance billing practices.

Not understanding all the bad reviews, I brought my 14 month old back in January and we had a wonderful experience from start to finish. My son isn’t the easiest when it comes to doctors and they were extremely patient when they were doing the eye exam. The girls at the front desk were so nice and friendly ! I highly recommend. We are going back for our follow up very soon!

Dr. Djougarian is very professional, knowledgeable, and caring. She took her time to listen to my concerns and answered all my questions. I am very satisfied with my appointment.

Dr Djougarian is absolutely one of the best in the field of Opthamology. Her knowledge and experience combined with a marvelous bedside manner make her one of the best! … More

Amazing Doctor and team at this office. Sarah the tech was very professional and helpful. The front desk check in was fast. Dr. Djougarian listened to my concerns, was very professional and understanding of my needs.

Dr Ted Karl is wonderful. Highly recommend him and his staff. Excellent experience. Everyone was highest quality of professionalism and compassion. Very happy to have found such a fantastic team.