Reviews

I am simply addicted to this store. Very friendly customer service and incredible choice of frames for everyone taste. Highly recommend!

Dr. Yuen and his staff not only provide the best eye care, they care about our overall health in this pandemic. I love their fabric face masks: comfy, good facial coverage with minimal restriction and good filter insert. Best of all, the mask brings out the Aloha spirit.... something we need to lift us up in this challenging time!

Dr Nguyen is awesome. He took extra time to make sure my contacts fit great. I haven't had this great of an eye exam in a long time. I will definitely be back.!

They flat out lied to my face and told me I was covered. Then sent bill for full amount and would not work with me in any way. I work in medical profession and understand how frustrating the billing can be but was totally ignored and not listened too in any way. HIGHLY UNPROFESSIONAL

Was sent from Memorial after drastic reduction in vision. Dr Dandy saw me without an appointment, but that was last positive interaction. He told me to lie to my employer about my condition, when I asked about returning to work and treatment plan, twice he answered my question with the question... "do you want to be blind?" He grudgingly gave me a work excuse and a follow up appt 1 week later. I sought a second opinion, but nobody would see me without a referral from him. The day before my follow up appointment, his office called to cancel my appointment since I "wanted a referral anyway & that Dr Dandy had covid". The referral was not received at The Georgia Eye Institute, so after unsuccessfully calling his office , I called the number that was suppose to be his personal cell phone...the receptionist at his office answered it. After reviewing Dr Dandy's records, the Georgia Eye institute made me an appointment in Bluffton SC for a month hence. I was not given the option to speak to anyone, was just told that they reviewed my records. Only in hindsight have I surmised that they didn't agree with Dr Dandy's findings of a hole in my retina. My fear was compounded by Dr Dandy's words...do you want to be blind. My condition has cleared almost entirely without treatment, the retina specialist I found out of Augusta will soon do some laser surgery to prevent future hemorrhage. Dr Dandy wanted to see me weekly, I assume for the purpose of incurring additional bills, or perhaps out of incompetence. I work in healthcare, not something I mentioned, my eyes are my livelihood, I have never been treated so unkindly, these people who are very well compensated, have forgotten their humanity. If at all avoidable, do not entrust your sight & well being to this quack

Worst place to go to. I got my glasses a little under a year ago with this place. A screw fell off and I took back in with them because they had guaranteed me a warranty for 1 year. It’s not even a year yet. Before I went to the office, I called and asked them about it. They were straight up unprofessional. Esther is the person who I talked to. A very rude person and didn’t even consider opening the case that my glass was in, to see it’s condition. She just denied it. She told me I needed a brand new frame. Because it’s broken. How can she even tell without even looking at it? When it was just a screw. Never going back to this place. Keep your distance guys. Granted Dr Fong was a very nice person, but she needs new receptionists for sure.

I always find a visit to Hingham Warby Parker to be satisfying… friendly and efficient! Everyone there seems knowledgeable… makes me feel very comfortable’

I have been going to Element Optometry for the last few years and continue to have the best experience every visit. The team is the most professional and knowledgeable professionals in the industry and really make you feel welcome and cared for throughout the entire visit. They also have the best frame options out there! They are amazing and I will continue to tell all my friends and family to switch over to them! Thank you Element Optometry!

The service was exceptional from all employees! They were attentive, patient and answered all my questions. I highly recommend this location!

The office is very nice, lots of cool decorations. The doctor was very cool, fast, and professional. Easy to find the location. Overall very fast and good experience.