Reviews

My mother has been trying to get a surgery done here for sometimes now. There has been a delay due operating room issues. But so far the staff and the doctor has been trying their best to get it done! I appreciate Dr. Smith taking his time to take my call and continue to care for my mother. FYI: Dr Smith is known to be one of the best eye surgeon. So go to him without hesitation! UPDATE - 01/03/2023 My mother had her surgery about month and half ago. She is doing very well! The surgery went well. I am so very thankful to Dr. Smith and his office staff for taking care of my mother. She was a bit scared but had 100% confidence on Dr. Smith. It is important to note that it’s hard to find doctors these days that genuinely care about their patient. Dr. Smith happens to be one of the best ones.

I had an outstanding experience at the MyEyeDr. location in Tampa. Dr. Matthew is truly exceptional, providing top-notch eye care with expertise and a friendly demeanor. The manager of the location is incredibly sweet and goes above and beyond to ensure clients receive the best service possible. Their commitment to customer satisfaction is truly remarkable, and I highly recommend this establishment for anyone in need of eye care. Thank you to the entire team for their outstanding service!

I give a hugeeeee shout out to my NEW LIBRA FRIEND that I met today thank you so ooooo Much ...I really appreciate all your help and how you explain and tried all the ways possible so I could have a BETTER vision ... I'm so plz with this … More

I would definitely recommend dr deblasio. He is an excellent surgeon. He is respected by the community and gives excellent care to all his patients.

Been going there for years me and my family and loved it but his new receptionist is very rude and un willing to help will not go back as long as she is there he is not the only eye dr in Jennings Louisiana never got a call telling me i needed to make a appointment for my yearly visit so i called to make an appointment because i have no more contact and they dont have an appointment intill October so i ask to buy a set just to get me to my appointment and she said no so how is someone to see to go to work are read . Your staf never tried to explane any thing to me, nothing but no no no everything i asked was no.

Dr Lao has been my optometrist for a few years now so decided to come in today for a contacts fitting. I’ve had an unsuccessful fitting prior. Well I don’t remember much from last time other than Dr Lao was very unhelpful and impatient throughout the whole process and lo and behold the same happened today. Throughout my eye exam to check prescription everything was good, made small chitchat etc etc seemed like it was going to be a pleasant appointment today. Well when it got to the contacts fitting it was like a switch and all of sudden Dr Lao just sat and watched me struggle. She gave me basic advice at the start on how to get the contacts in but other than that stayed silent and offered no feedback. Just sat there and stared. Was asking for help or tips but kept repeating same thing over and over again like I was stupid. 5-10 min go by and she says she has another patient, so she takes the mirror and contacts and sits me outside to try putting them in. Keep in mind I was given no feedback or alternative methods to putting lenses in Eventually she finishes up with patient and comes outside to bill me. $15 copay for eye exam which is fine but then $55 copay for contact “fitting” making total bill $70. Quite frankly $55 is ridiculous price for getting a pair of contacts and sitting with patient for 5 min watching them struggle and offering no guidance throughout process Needless to say I will not be coming back RE: I'm perfectly aware there are other patients to service. If you need to make time for other patients then go ahead and schedule bigger time slots for appointments. You're forgetting that although my appt was scheduled at 2:45, you had me in the waiting room till 3:10. So its not exactly like you're prompt with servicing patients anyways. After eye exam, it was 3:45-3:50 or so (closer to 3:50) meaning you only gave 10-15 minutes MAX of your "professional instruction". So my point still stands. Lastly, I'm not trying to reinvent the wheel with putting contacts in. The fact of the matter is, if you're not going to be patient and offer guidance when a customer is struggling then yes. I will resort to other methods of putting contacts in, instead of hearing you repeat the same thing over and over again

good experience with the doctor but the ladies at the desk have always been impatient and rude like youre bothering them any time youre calling or in office.

Clearly, a family run/local business with exceptional customer service. This is my new spot for my optical needs. I will tell you why... Big Brand Tragedy (other place): A few months back, the arm to my frames had come loose, and I lost the screw. I went into a big chain to see if I could get the exact screw size, as it wasn't in the replacement screw options I had found. When I gave it to the associate, they brought it in back to "check."" They returned with my frames stating they were broken and the thread hole was missing. It was not as I had been trying to match screw sizes myself. They broke it off, I am assuming to get me to buy a new pair right then and there from their establishment. I spent months searching for my exact frames that I loved. I finally found them and looked for a nearby shop. EYELAB: Friendly greetings. When asked if they offered a lens replacement service to get my lenses into my new replacement frames, it was an instant "Of Course! Give me a moment." This was a seemingly simple transaction to them and perhaps to many customers. It was a complete 180 experience for me. They had me in & out in a few minutes, and squeezed my needs in between phone calls and other customer needs seamlessly. This is why I will be back, and my next frames will be from them. They also had a great selection and very reasonable pricing. They were super friendly and quick with the customers I observed them help in my short wait as well. It may seem minor but this interaction and service, walking out seeing comfortably and confident again, nearly brought me to tears. Thank you, EYELAB!

The staff was very helpful. I had problems with my glasses, and they took care of it right away.

My family and I have been a patient of Vive Optometrist since 2010 (they used to be under a different name). All staff are very professional and friendly specially our doctor. Dr. Lee is the best. My son and I had our annual eye check up today.